Red McCombs Hyundai Northwest - Service Center
San Antonio, TX
692 Reviews of Red McCombs Hyundai Northwest - Service Center
Car was towed in for dead battery. Great communication by phone with repair progress and cost. The service was fast and well done, highly recommend! Great communication by phone with repair progress and cost. The service was fast and well done, highly recommend! More
They fixed my fender perfect. Turnaround was only a few days. Only thing negative would be lack of follow up. Keep me inform of the status. Turnaround was only a few days. Only thing negative would be lack of follow up. Keep me inform of the status. More
I have a warranty issue that I have had to escalate to Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they hav Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they have before accepting new cars for service. More
Always great service. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. More
Very friendly customer service. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. More
They were very helpful and courteous. They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank you Red McCombs for your excellent service.< More
Extremely slow service. Scheduling an appointment is pointless. They have a long queue of cars awaiting parts/service. They don't provide updates during this time (because Scheduling an appointment is pointless. They have a long queue of cars awaiting parts/service. They don't provide updates during this time (because there are no updates due to the queue). Expect to wait at least a week to get an update about what's wrong with the vehicle. Then, another week's wait for parts/service. More