Red McCombs Hyundai Northwest - Service Center

We recently purchased a 2016 Genesis. The sale went off without a hitch but we discovered a situation with the car shortly after we got it home. The team at Red McCombs went out of their The sale went off without a hitch but we discovered a situation with the car shortly after we got it home. The team at Red McCombs went out of their way to make sure it was quickly remedied and we were satisfied. Hats off to GM - Fabian, Daniel in service, Oscar in finance and especially Rene and Joseph De La Rosa. This is a great group and we can't thank you enough. More

This service center was not helpful at all. The issue I took my vehicle in for was not fixed, so I’m not sure what the repairs I paid for were for. Seems like I get different information every The issue I took my vehicle in for was not fixed, so I’m not sure what the repairs I paid for were for. Seems like I get different information every time I take it back. More

Replacing an actuator for the AC unit took two weeks. Then, when I went to pick up the car, the service tech told me I needed to pay $2300, until I reminded her that I was using an extended warranty. V Then, when I went to pick up the car, the service tech told me I needed to pay $2300, until I reminded her that I was using an extended warranty. Very frustrating process to go through... More

Service was great. Service manager was friendly, professional, and courteous. I will definitely be back for my next service. Service manager was friendly, professional, and courteous. I will definitely be back for my next service. More

Fast Service. They installed some new front headlight lamps. Nice job. Under their estimae. Thanks again. They installed some new front headlight lamps. Nice job. Under their estimae. Thanks again. More

WOW! New Service Department is opened and the Service Team is nailing it!! - Eduardo brought me to the front of the line due to my appointment at 7am, t New Service Department is opened and the Service Team is nailing it!! - Eduardo brought me to the front of the line due to my appointment at 7am, this has not happened before at Hyundai NW, when I arrived I would have to wait in line based on who arrived first! This is Outstanding! - Eduardo was professional, service was perfect, car was washed and vacuumed! Hyundai NW has a new look and new customer-centric attitude and I love it! More

I had an appointment for 10:00 for oil change and tire rotation. Didn’t get out of there until 12:30. I figured having an appointment would be a good thing. Everyone was nice but it took way too long wi rotation. Didn’t get out of there until 12:30. I figured having an appointment would be a good thing. Everyone was nice but it took way too long with an appointment. Maybe they over booked for 10:00. More

Thomas B. was great! He took me in as a walk-in and quoted a 3 hour wait, but your guys got it done int 2. That's great service! Also, I thought I was going was great! He took me in as a walk-in and quoted a 3 hour wait, but your guys got it done int 2. That's great service! Also, I thought I was going to have pay over $100 for my services, but Thomas found out that my service was covered under my extended warranty so I ended spending less time and NO money for my car service. That's outstanding service!! Five stars all the way! Thanks Tom!! 😊 More

Service center staff has always been friendly and helpful. Scheduling maintenance is an easy, timely process. The staff always informs me of what maintenance is required, provides cost estimates and helpful. Scheduling maintenance is an easy, timely process. The staff always informs me of what maintenance is required, provides cost estimates and receives approval before any additional work is required. They have been servicing my car for almost eight years and I'm very satisfied with their service and will continue using them. More

Bentley is one of your best. Assets, he takes care of us.He tells me what he can do and what he can't do and we get the job done thank you Assets, he takes care of us.He tells me what he can do and what he can't do and we get the job done thank you More