Red McCombs Hyundai Northwest - Service Center

Jay was very friendly, personable and knowledgable when I came in for basic maintenance. Great experience from start to finish. came in for basic maintenance. Great experience from start to finish. More

Got oil changed and service due to complimentary package on vehicle. Was never called that service was done. Kept calling service line 2 hours later for check up. No answer: finally got answer after 3 hours on vehicle. Was never called that service was done. Kept calling service line 2 hours later for check up. No answer: finally got answer after 3 hours. Received car. Oil smudges everywhere drivers side steering wheel and door handle. Thats okay, can easily be wiped but expected it to be cleaner. Drove straight home. On arrival to home, got pinged at my phone that I have critical low oil engine. Dont know how thats possible, just got it changed. Went to car; puddle of oil underneath. Took it to Brake Check. They guys did an inspection. Says oil filter was not placed correctly. Wasnt flushed. Also oil everywhere underneath as if all oil missed. They opened the engine. Oil everywhere too. The brake check guys said “ did they miss the oil or what?” Got my engine and air filter checked at hyundai. Was told it was good. Had the brake check guys check it. My filter was on the darker side.. w lot of debris. So much for good huh. Got that replaced as well. Bad experience. Have a couple complimentary stuff left with hyundai. I’m just gonna go to brake check More

Eddie took care of my vehicle the way it should be. Customer satisfaction first and experience doing it. Customer satisfaction first and experience doing it. More

Very cordial, and great service. Upon my arrival I was greeted quickly and was informed how long my oil change would take. He estimated an hour and a half but it only took less than Upon my arrival I was greeted quickly and was informed how long my oil change would take. He estimated an hour and a half but it only took less than an hour. Thank you for the prompt service. More

Excellent service, great communication, and highly-responsive--even though the reason for the car being serviced was recall work. highly-responsive--even though the reason for the car being serviced was recall work. More

I was pleased for the most part, but the detailing for my new vehicle was not 100%. new vehicle was not 100%. More

Waited 2. 5 hours for an oil change with an appointment. Now the vehicle is leaking oil and need to get it fixed at valvoline since it is now Sunday 5 hours for an oil change with an appointment. Now the vehicle is leaking oil and need to get it fixed at valvoline since it is now Sunday More

Great service at the dealership, friendly, helpful and knowledgeable. He explained me everything that my car needed. knowledgeable. He explained me everything that my car needed. More

courteous and professional as always. friendly service reps who are always smiling and always make you feel welcome and like you’re a part of the family. always have lots of coupons and d friendly service reps who are always smiling and always make you feel welcome and like you’re a part of the family. always have lots of coupons and discounts. keep you updated and comfortable every step of the way. wouldn’t dream of trusting anyone else with my hyundai. thank you guys for everything!! More

Great and courteous. Thanks to JD for all his help. He's a great guy and is very willing to work with the customer so they're walking away from the dealership with the be Thanks to JD for all his help. He's a great guy and is very willing to work with the customer so they're walking away from the dealership with the best possible outcome. More