Red McCombs Hyundai Northwest - Service Center

Not super when communicating expectations. Felt like sales and maintenance were trying to tell a story and not necessarily the truth. Ultimately got the car back after 14 days. Fan was not fix Felt like sales and maintenance were trying to tell a story and not necessarily the truth. Ultimately got the car back after 14 days. Fan was not fixed, and check engine light reposted the next day. Called to bring car back was told no appointments are being honored, no loaner cars available and no idea how long it will be. More

I felt welcome as soon as I came in. My oil change was done in an hour. Great service! My oil change was done in an hour. Great service! More

I have 2 new vehicles one Hyundai and a Kia 2 different dealerships. Red McCombs didn’t even wash and vacuum my new car when serviced, the dealership I purchased our Kia from washes and vacuums the car at dealerships. Red McCombs didn’t even wash and vacuum my new car when serviced, the dealership I purchased our Kia from washes and vacuums the car at every service. This is the reason for the low star rating. More

The service was quick and easily, and the service advisor was very nice and communicative. was very nice and communicative. More

Great no problems Bentley bentley was really on the ball. Took care of us all the way. Took care of us all the way. More

The customer service was professional and completed in a timely manner. I have no complaints, and looking forward to future support for my vehicle. timely manner. I have no complaints, and looking forward to future support for my vehicle. More

Eddie was polite & friendly. Explained and answered my questions thoroughly. Service on time & quickly completed. Easy to make appointment. Highly recommend this service departme Explained and answered my questions thoroughly. Service on time & quickly completed. Easy to make appointment. Highly recommend this service department. More

Fabulous service, Thomas is very knowledgeable, helpful and professional. I really appreciate his patience and helpfulness! and professional. I really appreciate his patience and helpfulness! More

Y’all did a great job. Why do you require 15 words? Seem a bit excessive. Why do you require 15 words? Seem a bit excessive. More

The quality of work is great. Unfortunately the business side has a few kinks that need to be worked out. I scheduled a 30K mile service package, but when I arrived they stated Unfortunately the business side has a few kinks that need to be worked out. I scheduled a 30K mile service package, but when I arrived they stated the description of what is included is wrong and the transmission service is not included, but would be an extra $250. I checked the service app a week later and the description still includes items which are an extra or upcharge. More