Red McCombs Hyundai Northwest - Service Center

Excellent advice and service. Happy to receive such a fine piece of work available to me! Happy to receive such a fine piece of work available to me! More

Kourtney provided great customer service and very professional. Always responded to any concerns on a timely manor. professional. Always responded to any concerns on a timely manor. More

great experience at the dealership. got my car quickly and was treated well. never had a hard time here. got my car quickly and was treated well. never had a hard time here. More

This dealership was amazing. They got me in and out within an hour and a half! It was quick and easy and Eddie was super nice and helpful. They got me in and out within an hour and a half! It was quick and easy and Eddie was super nice and helpful. More

Great service even when we had to take our car back for the same issue, they were very polite and prompt. Thank you Red McCombs Hyundai Genesis Northwest San Antonio, for all your help and great customer s the same issue, they were very polite and prompt. Thank you Red McCombs Hyundai Genesis Northwest San Antonio, for all your help and great customer service. More

Great communication, clear cost analysis. Fixed all issues (so far). Able to work with service dealership from a far. Fixed all issues (so far). Able to work with service dealership from a far. More

It is a great one. Sales and Service (Israel and Courtney) are great, you have a great asset in both of them Sales and Service (Israel and Courtney) are great, you have a great asset in both of them More

Walk in, Red Eye Service. Knocked out the work in less than two hours -- GREAT! Knocked out the work in less than two hours -- GREAT! More

Always a great experience when servicing my vehicle. Staff is always helpful and polite and explains everything. Staff is always helpful and polite and explains everything. More

I am definitely done with both Red McCombs Hyundai Northwest & Superior dealerships. I had a very good 12 year experience with a 2007 Santa Fe purchased at Northwest so I purchased another Santa Fe in Northwest & Superior dealerships. I had a very good 12 year experience with a 2007 Santa Fe purchased at Northwest so I purchased another Santa Fe in 2021. There is not room to express the headaches with attempting to get service for three different issues. I then went to Superior where they at least looked at it on the first day, but it took more than 2 months to replace a headlight. Then they refused to honor the warranty when front safety/cruise control stopped working, insisting that I must have hit something that knocked the radar out of alignment. I told them I had not hit anything & that it stopped working after a lightning storm, but they said it would cost me $1,700 to repair. I took the vehicle to another dealership, and they recalibrated it for no charge since it is still under warranty. It is now working perfectly. Thank goodness I did not give & pay $1,700 when all it needed was to be recalibrated. I will drive a little farther now for honest, effective service as well as for my next Hyundai purchase. I am very disappointed with the negative changes with service at Red McCombs since this last buying experience. More