Red McCombs Hyundai

When i went to the dealership i was attended right away from my service advisor. Every time i called him he always answered me. The service here overall was amazing. from my service advisor. Every time i called him he always answered me. The service here overall was amazing. More

Awful service. Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was th Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was there. I was unable to contact the service department, left messages with the sales department that never reached service. Upon my arrival the next morning, I was told they didn’t have my car and I had to drive around the lot to find it myself. They had my car for 4 days to do an oil change and I told them the battery was dead multiple times. Multiple unnecessary diagnostics were run and they tried to charge me $170 for service and $60 for the oil change. They claimed the $170 for diagnostics was testing the battery and other functionalities of the car and led them to conclude that the battery was dead. This location is lazy, sloppy, and untrustworthy. Don’t bring your car here More

The entire dealership sales and finance team were excellent! They were patient and professional throughout the process. excellent! They were patient and professional throughout the process. More

This is the reply from the Advisor. We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortun We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortunately. As you can see they basically say the start stop is broke, we don't know why. Come pick up your car. I had to get his manager involved before they would actually fix it. This should not be. More

I was satisfied with the deal and like the salesman. BUT, I bought the car on Dec 26th and of course the balance on my trade in loan was included in the financing. But it is 16 days later and my trade i BUT, I bought the car on Dec 26th and of course the balance on my trade in loan was included in the financing. But it is 16 days later and my trade in loan has not been paid off! The car payment was due in the 5th of January, and the balance continues to increase due to interest. I may have to make another payment if it isn’t paid off by Red McComb in a day or two. The delay is very upsetting. I have already made a payment on the new Hyundai as I didn’t want to wait an extra month to make the first scheduled payment on the 9th of Feb. as set up in the original signing. More

Booked my appointment online, was quoted a good price. While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what kind of oil or nothing. More

Friendly, professional, and was able to assist me with any questions regarding my purchase.. Had all the paperwork prepared and ready when I arrived.. Marcus , kept me informed of anything I needed any questions regarding my purchase.. Had all the paperwork prepared and ready when I arrived.. Marcus , kept me informed of anything I needed More

Very fast and friendly service. The associates were always available for any questions I had. The associates were always available for any questions I had. More

Prompt, professional, friendly staff and good quality service. Easy, online reservation. Good customer service experience. service. Easy, online reservation. Good customer service experience. More

Very professional, courteous and knowledgeable. Thoroughly explains all maintenance needed on my car and the cost. Thoroughly explains all maintenance needed on my car and the cost. More