Red McCombs Hyundai

We waited a long time to get an upgrade to the anti-theft software, but the staff was personable and professional. However, we did not receive the anti-theft decals that were supposed to be installed. I have software, but the staff was personable and professional. However, we did not receive the anti-theft decals that were supposed to be installed. I have called for them but not yet heard back. Our usual McCombs dealer is at UTSA, but they told me they couldn't install it until July, and I would have to leave the car for a week to 10 days. So we went to Superior. More

Despite the remodeling of this dealership, the service I received was quick and friendly service. My service advisor made sure that all my questions were answered before i dropped off my vehicle. Definite received was quick and friendly service. My service advisor made sure that all my questions were answered before i dropped off my vehicle. Definitely happy with the service I received. More

I've dealt with many dealerships in my lifetime, and Red McCombs gets an average rating -- One major thing I don't like is how they add packages on your car without you wanting or approving of it. You'll g McCombs gets an average rating -- One major thing I don't like is how they add packages on your car without you wanting or approving of it. You'll get ceramic tint, wash tub for a year and unlimited nitrogen tire refills, but you will be charged $1,400.00 on top of the MSRP. What if you don't want your windows tinted or prefer to do it yourself. The nitrogen machine is already paid for by the dealership, how much does it really cost to fill your tires with nitrogen?? Lastly the wash tub membership is $420.00 a year and you can renew it at $368.00 after the 1st year. So the ceramic tint must be real expensive along with the nitrogen to equal $1,400.00. I had a friend who I recommended to go to Red McCombs and they are going to charge him $595.00 for some add-ons. After going back and forth I realized that just going to Steele Hyundai would be a better option for him because there is no add-on bs and you just pay MSRP. Don't be fooled into buying the add-ons the dealership places on your car, its a scam and not needed and happens at most dealerships in San Antonio. My salesman Ricardo was very good, simple and the finance man Oscar was good as well. In the end I got all three packages added on to my car for free. More

Buying the car was easy and no hassles. Anything I asked was granted. Appreciate the service. Anything I asked was granted. Appreciate the service. More

Very polite and not pushy, well informed and ready to assist! My whole experience was very positive! assist! My whole experience was very positive! More

The absolute best experience purchasing a vehicle. JT in sales is top notch, he’s easy to talk with, he worked with us on our recent purchase but adds no pressure to buy a vehicle. I would definitely JT in sales is top notch, he’s easy to talk with, he worked with us on our recent purchase but adds no pressure to buy a vehicle. I would definitely recommend him and Superior Hyundai for you next vehicle purchase. More

Everyone did a great job, my A/C will freeze you out since they fixed it. Even though they were very busy and dealing with the remodeling of the dealership it was a pleasant experience. I understand why since they fixed it. Even though they were very busy and dealing with the remodeling of the dealership it was a pleasant experience. I understand why they are so busy, everyone wants to go there for the great service. Amber is an exceptional service advisor. More

I came in to look at the Sonata. You had just the one I wanted in stock. What I liked most was that there was no pressure for dealer add ons or selling over MSRP. it was a fast and You had just the one I wanted in stock. What I liked most was that there was no pressure for dealer add ons or selling over MSRP. it was a fast and smooth process. My salesman didn’t play the “keep me waiting game” while he found the car on the lot or needed to confer with the sales manager on purchase agreement. It was a transparent easy process with no surprises when the final out the door price was presented. The only reason I didn’t give five stars was the construction that is going on for the expansion. The dealership was hard to find. The entrance and signage was lacking for where to go. I nearly drove off after my second pass around the block to find new car sales entrance. I’m glad I didn’t. The buying experience itself was one of the best I’ve had. Ricardo, my salesman, was a stand up guy and very customer focused. I appreciated that. It’s a rarity it the car sales world. The follow up after purchase was also appreciated. I didn’t feel like after the sale I was yesterday’s sales statistic. I live in the Houston area and drove to San Antonio for this purchase. My only wish is that Red McCombs opens up a dealership West of Houston near me. If their service is as good as their sales it’s a home run. More

Marcus met me in the parking lot. I loved that when he didn't know an answer, he said so and went and found the answer. This inspired a lot of trust. Sam was very helpful with the I loved that when he didn't know an answer, he said so and went and found the answer. This inspired a lot of trust. Sam was very helpful with the paperwork and Oscar was outstanding in finance, helping me get the coverage that I needed. Thank you to all of the team. More

Outstanding customer service despite all the construction, found the exact car I was looking for at a lower price I wasnt expecting. construction, found the exact car I was looking for at a lower price I wasnt expecting. More