
Red McCombs Hyundai
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Got me waiting there for almost 4 hrs to end up saying they need to wait for Hyundai response, they told me they were going to call afterwards and have not received a call since then they need to wait for Hyundai response, they told me they were going to call afterwards and have not received a call since then More
I brought my Hyundai in for service yesterday at 8 AM and was told it would only take a couple of hours. However, I did not receive any updates throughout the day. I had to call the dealership multiple times was told it would only take a couple of hours. However, I did not receive any updates throughout the day. I had to call the dealership multiple times (5–6 calls) just to get any information, and even then, no one clearly communicated with me about the status of my car. By 3–4 PM, after waiting the entire day, I was finally told that the problem was fixed. However, when I arrived to pick up my car, I discovered that the issue had not been resolved. At that point, I was given a loaner vehicle instead. This lack of communication, the excessive wait time, and the failure to resolve the problem the first time are very frustrating. As a customer, I expect timely updates, clear explanations, and that promised repairs are actually completed before being told the car is ready. This experience left me feeling ignored and poorly treated. I hope the dealership takes this feedback seriously and improves the way it communicates with and supports customers in the future. More