Red McCombs Hyundai

Carlos was helpful and responsive during every step of the process. They accommodated my unwillingness to spend all day waiting to purchase a car. It was a no-stress purchase. Overall great service! the process. They accommodated my unwillingness to spend all day waiting to purchase a car. It was a no-stress purchase. Overall great service! More

Extremely helpful with the entire process. Walked me through everything, nothing was left unclear. Amazing Walked me through everything, nothing was left unclear. Amazing More

My car has been at the shop for two weeks without any update so far. It is backing there because they returned it with scratches on rh hood after a paint job. Very poor experience update so far. It is backing there because they returned it with scratches on rh hood after a paint job. Very poor experience More

The people are great to work with and professional. There aren’t any amenities like at other dealers but the team makes up for it from sales, to lending and management. Everyone made the process smoot There aren’t any amenities like at other dealers but the team makes up for it from sales, to lending and management. Everyone made the process smooth. More

Lorena was great, she kept up with the communication throughout the service of my Palisade. Thank you for your great service, Lorena! throughout the service of my Palisade. Thank you for your great service, Lorena! More

Process to purchase a vehicle took roughly 6-7 hours (too long in my experience). I still had to come the next day to finish up. Additionally, whoever completes the inspections on your pre-owned vehicles is long in my experience). I still had to come the next day to finish up. Additionally, whoever completes the inspections on your pre-owned vehicles is either cutting corners, or not paying attention. Simple things like incorrectly sized tires, engine and cabin air filters were missed and dirty, wipers needing replacement, etc. Yet these items had been deemed “checked” on the RO for the vehicle. This forces consumers to now question the legitimacy of the dealership from all aspects. Was also not completely sold on the APR that was quoted. My gut tells me that the finance company that was chosen more than likely gives quite a hefty kickback to the dealership, as the finance member I was working with kept referencing a particular person as this institution, saying “ I know…..personally. I’ll send him a message and see if we can get your rate lower.” I was also not shown the available options/rates from other lenders. I do believe I could have gotten quite a bit lower APR given my credit history. Overall, it wasn’t a per say “bad” experience. But it also wasn’t a “good” experience either. Long story short, unless theres a specific car that only Red McCombs Hyundai has on their lot, there’s nothing at this dealership from a service and sales standpoint that would make me come back or recommend them to a friend or family. However l, Donovan on the sales floor is awesome. I know he’s not in charge of anything, but man he did all he could to help us out and make us feel valued. I think just the overall process of what this dealership does and how they operate may drive folks aways. Not his fault. More

ive not had a good experience with the service department and having issues ive reported , really looked at. and having issues ive reported , really looked at. More

Smooth transaction and very helpful staff. They gave me their full attention and made my car‑buying experience easy. They gave me their full attention and made my car‑buying experience easy. More

That made the whole car buying experience easier. They were very helpful and friendly and answered all my questions They were very helpful and friendly and answered all my questions More

My daughter was in the market for a Hybrid vehicle. Jordan informed us that the car my daughter was interested in was not ready to be sold. He brought us a different car to look at and we liked enough Jordan informed us that the car my daughter was interested in was not ready to be sold. He brought us a different car to look at and we liked enough to buy it. Thanks Jordan More