Red McCombs Hyundai

Customer service is above the rest between Houston to San Antonio, Tx! I had issues with dealerships until I went to my home base! Antonio, Tx! I had issues with dealerships until I went to my home base! More

Everyone was pleasant and extremely helpful. Louis was exceptional and answered all my questions and took his time to explain the functions (all the bells and whistles) on my new car. He also ma Louis was exceptional and answered all my questions and took his time to explain the functions (all the bells and whistles) on my new car. He also made sure I was satisfied and enjoying my car later. A+++ More

While I had an excellent purchase from Red McCombs when I bought my 4Runner, I feel like the service department has gone downhill over the past 2 years. Wait times have gotten longer and longer, and repair p bought my 4Runner, I feel like the service department has gone downhill over the past 2 years. Wait times have gotten longer and longer, and repair prices have gotten higher and higher. After a 5+ hour wait for my vehicle, with no updates, I received a quote for $1745 and the service tech expected me to approve that on the spot and continue to wait. When I stated I did not have the $1745 that day nor the time to wait for the repair after a 5-hour wait, he seemed irritated. A nearly $2000 repair takes some budgeting for most people! Plus, I did not have another 5 hours to wait to get my vehicle back. I have had all my vehicle maintenance done here since I bought my 4Runner, but I believe I will start looking for another repair facility. More

The Service Center and Chase were beneficial and quick. The reception area and bathrooms are always clean and inviting, and it is helpful that I can work from there. The reception area and bathrooms are always clean and inviting, and it is helpful that I can work from there. More

This dealership went above and beyond for my needs and the new vehicle! Diego and JT were awesome and assisted me every step of the way! the new vehicle! Diego and JT were awesome and assisted me every step of the way! More

The length of time I waited was unacceptable. My appointment was scheduled at 11:15 am and I waited until after 3:30 pm for it to be done. There isn’t vending machines in the waiting area or even My appointment was scheduled at 11:15 am and I waited until after 3:30 pm for it to be done. There isn’t vending machines in the waiting area or even water while you wait. It seems ridiculous to even have to schedule when it takes that long. It would have been helpful if there was a link to let you know around what time they think you will ready when you make the appt. That way you can have someone pick you up or setup a ride share. I was given a possible time it would be completed once I arrived, however it lasted longer than that time. More

Not sure. Wasnt given much of a choicer as far as car selection. We went with a newer car because her old car was always having issues. Hopefully not the case Wasnt given much of a choicer as far as car selection. We went with a newer car because her old car was always having issues. Hopefully not the case 2nd time around. Her phone app for vehicle is not connecting to vehicle. Guess we have to go back to set it up. More

Sgt D was very helpful in helping me find my vehicle and was patient and supportive of my decision process and made sure I was comfortable in my vehicle purchase and advocated for the best deal for my purch was patient and supportive of my decision process and made sure I was comfortable in my vehicle purchase and advocated for the best deal for my purchase. I couldn’t have been more happier with my experience with Sgt D. More

Everything went smoothly, and I got my truck back a lot sooner than I thought I would. sooner than I thought I would. More

The collision department was prompt on fixing my vehicle-the adjuster kept in touch with me on the progress-thank you Victor and Margaret vehicle-the adjuster kept in touch with me on the progress-thank you Victor and Margaret More