Red McCombs Hyundai

Did a poor job on our abs recall. Left old part on top of the engine, The brakes were not working and there was braking fluid leaking. Did not communicate the brakes problem or leak Left old part on top of the engine, The brakes were not working and there was braking fluid leaking. Did not communicate the brakes problem or leaking or what service it would require to fix it. More

One of the first ones in at 7am. Was told that my "service adviser" did not come in until 9am (?!?) but the service rep Angela said she could take care for my 7am appointment. First Was told that my "service adviser" did not come in until 9am (?!?) but the service rep Angela said she could take care for my 7am appointment. First comp oil change and tire rotation along with a recall for front seat belt clips. At 9am, I walked outside to see if i could find my vehicle and it was just sitting outside the service building. I texted my rep at 9:07 asking if we were getting close because the car was just sitting outside. About 9:09, I asked someone at the service desk about my car, having not heard back from Angela. At the same time that they told me my car was ready, Angela finally replied to me at 9:10 with the message "Yes Mr. Tr**** they are working on the recall. By the time stamp on my receipt, I was finally done at 9:11, with no further communication from Angela. If I hadn't seen everyone who came in around the same time as me receive their vehicles and leave, I probably wouldn't have noticed that almost 2 hours had passed for these two minor issues. Complete lack of timely communication from the service department, putting the burden on the customer to follow-up on their vehicle. And after all that, while leaving I switched my screen to the page that gives tire pressures and cold, three were at 32 and one at 33 psi. You would think that something as simple as tire pressures would be checked when you "allegedly" rotated my tires. Next time I will mark my tires to see if they indeed were rotated and for true customer service, inflate them to the recommended pressures. More

Friendly Fast Honest Helpful People that really want to make your day and vehicle better. make your day and vehicle better. More

Your dealership ripped me off. Your staff lied about my trade-in value and the reasons for it. You jerked me around in negotiations -- once you sensed I really wanted to buy the Your staff lied about my trade-in value and the reasons for it. You jerked me around in negotiations -- once you sensed I really wanted to buy the Elantra. I had to come back to the dealership to get copies of the warranty and the sales contract because the finance people failed to provide it. You said my trade-in would be wholesaled out, rather than sold off your lot. Another lie. It now is being advertised in your used inventory for nearly eight times what the trade-in value was. Sloppy. Dishonest. Unethical. Red McCombs would be spinning in his grave, if he knew how this dealership operates. Car dealerships are like toilets. All of them are DIRTY -- but some are a lot dirtier than others. McCombs Hyundai is basking daily in the worst of the gooey stuff. Worst car-buying experience I ever have had -- and I am nearly 82 years old. More

Lost my car, lost my keys and the work done broke things. I lost an entire day of work and income waiting for things to get re-repaired. I had to walk the lot to find my own vehicle and the look at every key I lost an entire day of work and income waiting for things to get re-repaired. I had to walk the lot to find my own vehicle and the look at every key on the rack to find my own key. The recommended absurd fixes that aren't needed (e.g. cabin air filter was brand new). More

I recently had the safety recall service completed on my Hyundai Palisade Calligraphy, including the third-row window film application and the factory-recommended maintenance. However, the completed service Hyundai Palisade Calligraphy, including the third-row window film application and the factory-recommended maintenance. However, the completed service has still not been updated in the Hyundai app, which continues to send me daily alerts telling me to schedule the service. Unfortunately, the window film installation was also completed in a very unprofessional manner. The film is covered with bubbles, which negatively affects both the visibility and the appearance of my vehicle. I am extremely disappointed with the quality of the work and the lack of proper service-record updates. I have already contacted the Hyundai service team regarding these concerns and hope they will resolve the issue promptly More

Everyone was very pleasant and welcoming. Muhammad was very attentive and helpful. JT with finance was patient and very informative. Muhammad was very attentive and helpful. JT with finance was patient and very informative. More

This was easy buy, I was welcomed and all my needs and wishes for my new car was taken care of. Sgt was my sales person, she is the best sales person I ever had for a car or truck buy. She answered all my wishes for my new car was taken care of. Sgt was my sales person, she is the best sales person I ever had for a car or truck buy. She answered all my questions and showed me all the great new ideas in the new car. My drive home was was so nice the ride and handling was great. Thank You More

I was impressed with the whole dealership and most employees.I was cordially met by David Edwards Sales Consultant whom I had scheduled Appointment. I had been tracking the Hyundai Elantra since 2022 employees.I was cordially met by David Edwards Sales Consultant whom I had scheduled Appointment. I had been tracking the Hyundai Elantra since 2022 model and build out to 2026 Hyundai Elantra Limited and tracked this special one from in transit to delivery. David was very helpful and knowledgeable of vehicle took me on a requested test ride ( I haven't driven much last couple years and dealership is in busy concentrated location) He put it through paces requested and easily slid from DEMO to purchase turning me over to Finance with JT easily completing paperwork. Returned to pick up vehicle later with second Driver and David again met us and thoroughly walked us through the amenities of the vehicle and set up Blue Link for him (My Son). The whole experience was the best in 55yrs of purchasing many Vehicles in many states! More

Mohammed was amazing and listened to everything I wanted. He took the time to find the car I wanted to the exact details. He was so informative and answered all my questions. When everything was completed an He took the time to find the car I wanted to the exact details. He was so informative and answered all my questions. When everything was completed and ready to drive home, he still took the time to set up my new car to how I wanted it. His extra effort and care shows! Diego helped make the finance process smooth. He even adjusted my extra warranty so that it covered all my concerns! I highly recommend them! Great team and service! More