Red McCombs Hyundai

While I messed up on my appointment date, they still took the car for service. Service advisor was not familiar with the service intervals. Was told no service due since I had less than 8K miles drive, I e the car for service. Service advisor was not familiar with the service intervals. Was told no service due since I had less than 8K miles drive, I explained that it is 8K miles or one year. Also turned in for recall (9B4). Got car back and drove home. Once home reviewed the service invoice and no where does it show that the recall was performed. On company website, I asked the service advisor if recall was performed. Now over two weeks later, have not received a replay. Not sure if I have to beg for an answer or not. Service was performed in a timely manner. Giving a three star due to service advisor not knowing service intervals, no mention on service invoice about the recall being performed and the lack of response to my asking about the recall. Service was on 12/03/2024. Customer # 527865, invoice HYCS450644 More

Very knowledgeable and was very helpful with the process Diego our sales rep was very helpful and wasn’t pushy like most reps. Very nice facility too Diego our sales rep was very helpful and wasn’t pushy like most reps. Very nice facility too More

Diego my salesman was great! I wasn’t sure which model I wanted but he let me drive both I was eyeing and gave good information. I’m also really grateful he wasn’t the pushy type I wasn’t sure which model I wanted but he let me drive both I was eyeing and gave good information. I’m also really grateful he wasn’t the pushy type. It was a comfortable experience. More

Ray Torres and crew were wonderful about getting me into the car I wanted without strong arming me into something I didn’t want. the car I wanted without strong arming me into something I didn’t want. More

Very pleasant. Friendly workers. Very helpful with looking at the vehicles. Explaining all the details. Friendly workers. Very helpful with looking at the vehicles. Explaining all the details. More

I'm delighted with the service at Red Mccomb. The staff is always willing to assist in any way they can. Their satisfaction is guaranteed. The staff is always willing to assist in any way they can. Their satisfaction is guaranteed. More

I was met quickly and reviewed my needs. The plan was discussed the plan and cost. I was then shown where I could wait and the amenities available The plan was discussed the plan and cost. I was then shown where I could wait and the amenities available More

Very professional and courteous. The person who showed me the car was very knowledgeable and professional. The person who showed me the car was very knowledgeable and professional. More

Excellent services by sales and finance personnel, and we got the deal that we wanted. I was very happy about the car and deal that I got. got the deal that we wanted. I was very happy about the car and deal that I got. More

I visited the car dealership for complimentary service. I believe the multi-point inspection was supposed to check for loose bolts and bumpers. However, I had noticed a loose front bumper before the servic I believe the multi-point inspection was supposed to check for loose bolts and bumpers. However, I had noticed a loose front bumper before the service, but it remained loose when I picked up the car. The service was minimal; they only changed the oil and that was it. Just having a new store that tries to emulate the luxury car model doesn’t make it a high-end establishment. More