Red McCombs Hyundai

Had a very difficult time getting in touch with the service department after bringing in my vehicle. Rarely received calls back. Everyone was pleasant to deal with when I was able to talk to someone. service department after bringing in my vehicle. Rarely received calls back. Everyone was pleasant to deal with when I was able to talk to someone. More

Service department at McCombs Hyundai on 410 & Callaghan is absolutely the best and most courteous I have ever dealt with. Greeter, accounting, tech, and vehicle mover...courteous and personable. is absolutely the best and most courteous I have ever dealt with. Greeter, accounting, tech, and vehicle mover...courteous and personable. More

Service staff does not review work performed. Staff always makes unnecessary car repair recommendations to add charges. Staff always makes unnecessary car repair recommendations to add charges. More

Excellent customer service very professional and considerate of your time also very knowledgeable very impressed considerate of your time also very knowledgeable very impressed More

Phillip did a great job explaining all the details of the work needed to be done work needed to be done More

Very happy with the service I got here. Raymond was very helpful and understood what I was looking for and was not pushy at all. He allowed me to look around and find what I really wanted. Raymond was very helpful and understood what I was looking for and was not pushy at all. He allowed me to look around and find what I really wanted. Waiting time wasn’t too bad as I’ve experienced at other locations. Great service. More

Even with an appointment, the wait was 3 hrs for a complimentary routine service (oil change and tire rotation). Everything else was as expected. complimentary routine service (oil change and tire rotation). Everything else was as expected. More

Great staff, very helpful and timing for oil change and alignment was great timing! Kid friendly and feel comfortable going in as a women and not feeling that they are trying to get you to pay for other th alignment was great timing! Kid friendly and feel comfortable going in as a women and not feeling that they are trying to get you to pay for other things that not necessary. Appreciate this place! More

Service department took my vehicle Friday, June 7th. They did not diagnose my vehicle and provide me an estimate until Monday, June 10th. I did not receive a loan vehicle until Monday, June 10th and t They did not diagnose my vehicle and provide me an estimate until Monday, June 10th. I did not receive a loan vehicle until Monday, June 10th and then only when I complained that I did not expect my vehicle to be kept for that long. Repairs were completed Thursday, June 13th, at which point the service department said that the extended warranty company had not paid out on the claim and that they had to keep the vehicle longer. I did not receive a timeline when I asked for an ETA. I did not receive updates about the wait time unless I prompted the service department first. The service department did not say they were attempting to resolve the issue with the warranty company unless I prompted them first. The vehicle was not returned to me until Wednesday, June 19th. More

Great staff, very attentive! Mr. Alanise did a great job! My car was perfect! Excellent service! Mr. Alanise did a great job! My car was perfect! Excellent service! More