Red McCombs Hyundai - Service Center
San Antonio, TX
960 Reviews of Red McCombs Hyundai - Service Center
extremely rude staff, I have a genesis and unfortunately the genesis store wasn’t opened when I needed service so I was forced to use this red McCombs where they did a horrible job and let my vehicle be bro the genesis store wasn’t opened when I needed service so I was forced to use this red McCombs where they did a horrible job and let my vehicle be broken into where of course multiple 100s of dollars worth of items had been stolen they didn’t want to check camera footage never locked my vehicle door as when I went to grab my items I left my door was already unlocked and car was empty, no sympathy no accountability pure rudeness and didn’t bolt the bottom of my car causing it to fall immediately then when I went back to get it bolted… lady at the front said I needed an appointment and wouldn’t get back to me about when I could make an appointment then when I did get a time available she said there was nothing to do since there was “no proof” it was their mistake… ok…. Then I go in to order a tire cap they wouldn’t let my husband pick it up for me now they’re saying they can’t find the order and it was never ordered??? I did pay and of course lost the paper receipt this place is ridiculous wouldn’t recommend to anyone at all! Don’t come here More
Gustavo was an amazing service provider who kept me updated on my vehicles progress and made sure to try to get me the best deals on the services that were provided! updated on my vehicles progress and made sure to try to get me the best deals on the services that were provided! More
Phil went above and beyond helping me with a flat tire. He instructed Ronnie and another younger gentleman to speed up the process. Without their help It would have taken me 10 times as long. Best service He instructed Ronnie and another younger gentleman to speed up the process. Without their help It would have taken me 10 times as long. Best service I ever had. I am grateful they were so helpful that day. Thank you Phil, Ronnie and the other gentleman. Thank you. More
Thanks Amber. She is just an amazing customer service representative. She makes the process of getting our car repaired so easy. She is so kind and professional. T She is just an amazing customer service representative. She makes the process of getting our car repaired so easy. She is so kind and professional. Thanks again Amber!!! More
Excellent experience! Thank you to Victor who stayed in touch and asked for permission before performing a service. And the shuttle was convenient with a very polite and p Thank you to Victor who stayed in touch and asked for permission before performing a service. And the shuttle was convenient with a very polite and personable drive. We had great conversation! More