Red McCombs Hyundai - Service Center

The waiting room was very clean and comfortable. wait time was reasonable and room was comfortable. everybody was very courteous and knowledgeable. Great experience. wait time was reasonable and room was comfortable. everybody was very courteous and knowledgeable. Great experience. More

I took my car in after it had been stolen and damaged. The body shop was confusing to find and not very welcoming. My car remained with them for over a month and a half. During this time, I only heard fro The body shop was confusing to find and not very welcoming. My car remained with them for over a month and a half. During this time, I only heard from my advisor Victor one time. My husband and I tried calling to speak to him multiple times a day for almost a week before we were exhausted of trying. We even tried speaking to a manager and one was conveniently “not available” each time we asked. This was extremely unprofessional and I will never recommend or use this dealership ever again. More

Victor was helpful and professional. The wait time was reasonable and the waiting room was comfortable with complimentary coffee and cocoa available. Thank you. The wait time was reasonable and the waiting room was comfortable with complimentary coffee and cocoa available. Thank you. More

First and foremost there is zero communication between employees/departments. I took my 2022 Santa Fe for an oil change and they failed to do the job correctly. Then I brought my daughters Elantra for som employees/departments. I took my 2022 Santa Fe for an oil change and they failed to do the job correctly. Then I brought my daughters Elantra for some recalls and was told mis information by service manager. On the sales side, Donovan doesn’t know anything about vehicles and he’s a deer in headlights when asking questions. I referred my friend to purchase a vehicle before the bad service and the screen immediately went out. She scheduled service, the sales manager signed a sheet stating she’d get a loaner for when the service is scheduled so she drove an hour to the dealership just to be told that she needed to come another day because they didn’t have a loaner. More

Quick Service provided. Nice ambience after renovation of service center. Good People who are courteous and knowledgeable. Nice ambience after renovation of service center. Good People who are courteous and knowledgeable. More

You waited for me to get to your dealership to cancel my appointment should of email me about you running out of the part to repair my car appointment should of email me about you running out of the part to repair my car More

Had recently bought a Santa Cruz here, and only needed the 2nd key, so no "sale" for the dealership. Still was treated great and happy with the service recieved. the 2nd key, so no "sale" for the dealership. Still was treated great and happy with the service recieved. More

Wonderful experience at the Service Center. The service representative (Sorry, don't remember her name) was very helpful. Thanks The service representative (Sorry, don't remember her name) was very helpful. Thanks More

The new facilities were nice. I sat in a comfortable area, enjoyed a cup of coffee, and worked undisturbed while I waited for my vehicle to be serviced. Victor, the person who too I sat in a comfortable area, enjoyed a cup of coffee, and worked undisturbed while I waited for my vehicle to be serviced. Victor, the person who took my vehicle in, was pleasant and efficient. The provision of communication with him by phone or text was a welcome innovation. More

They have good waiting facilities for customers. The staff was very welcoming and friendly staff. The staff was very welcoming and friendly staff. More