Red McCombs Hyundai - Service Center

I went in for 2 recalls then once my card was ready. Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! More

Awful service. Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was th Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was there. I was unable to contact the service department, left messages with the sales department that never reached service. Upon my arrival the next morning, I was told they didn’t have my car and I had to drive around the lot to find it myself. They had my car for 4 days to do an oil change and I told them the battery was dead multiple times. Multiple unnecessary diagnostics were run and they tried to charge me $170 for service and $60 for the oil change. They claimed the $170 for diagnostics was testing the battery and other functionalities of the car and led them to conclude that the battery was dead. This location is lazy, sloppy, and untrustworthy. Don’t bring your car here More

When i went to the dealership i was attended right away from my service advisor. Every time i called him he always answered me. The service here overall was amazing. from my service advisor. Every time i called him he always answered me. The service here overall was amazing. More

Amber was very professional and has excellent customer service skills. I spent 13 years in Japan and the Japanese take pride in ensuring their customer service skills are at the highest standard and Amber service skills. I spent 13 years in Japan and the Japanese take pride in ensuring their customer service skills are at the highest standard and Amber upheld the same standards level. She's awesome! One note, I only rated "service and delivery" as average as it took almost 30 minutes for my car to be delivered back to me after Amber had called them. More

Booked my appointment online, was quoted a good price. While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what kind of oil or nothing. More

Very fast and friendly service. The associates were always available for any questions I had. The associates were always available for any questions I had. More

Prompt, professional, friendly staff and good quality service. Easy, online reservation. Good customer service experience. service. Easy, online reservation. Good customer service experience. More

Very professional, beautiful lobby. Great customer service. Amber is amazing always educating and helping everyone with her knowledge. Great customer service. Amber is amazing always educating and helping everyone with her knowledge. More

Very professional, courteous and knowledgeable. Thoroughly explains all maintenance needed on my car and the cost. Thoroughly explains all maintenance needed on my car and the cost. More

Very nice, very professional. I was impressed with the whole team. Gustavo went above and beyond, and they kept me informed during the whole process. I was impressed with the whole team. Gustavo went above and beyond, and they kept me informed during the whole process. More