Red McCombs Hyundai - Service Center

Esteban was professional and extremely helpful. The wait time seems excessive but the customer service is good The wait time seems excessive but the customer service is good More

The service was relatively quick and very friendly, with the promised wait time of 1 hour being right on the nose. Amber was very knowledgeable and kind, and she kept me aware of what all was going on thro the promised wait time of 1 hour being right on the nose. Amber was very knowledgeable and kind, and she kept me aware of what all was going on throughout my visit and what I needed to expect in the future. More

When I first walked in to the dealer ship I had specific needs in my choice of Electric Vehicle as I am getting ready to move to a much colder and mountainous area. Bill Wyman was able and more than willin needs in my choice of Electric Vehicle as I am getting ready to move to a much colder and mountainous area. Bill Wyman was able and more than willing to answer all of my questions and answered questions I didn’t even know I should ask. Once I decided to purchase a car, he helped me set up bluelink and other things unique to the Ionic 5 that I had never heard of. While he was getting these things done he had DiegoPeinado go over more things I needed to know. Because of them and Oscar Fernando, my buying experience was so simple and fast. Good teamwork! More

Service was friendly, though I wish there was an update on the time needed to complete service. Had I known it would take 4 hours, I would have left and come back. on the time needed to complete service. Had I known it would take 4 hours, I would have left and come back. More

Very professional and quick at what they do. I appreciate that they were very thorough in what they were gonna do with my car. Definitely will continue in the near future to get another vehicle I appreciate that they were very thorough in what they were gonna do with my car. Definitely will continue in the near future to get another vehicle from them. More

Mr Pina in the Service dept took good care of me. I will be going back I will be going back More

Service department greeting was prompt. Explanations were patient and clear. The work was done sooner than expected. Explanations were patient and clear. The work was done sooner than expected. More

They good but they don’t vacuum inside the car that is the only thing. the only thing. More

This Dealership has Excellent customer service and my husband and I are customers for life! Raymond Torres and Mark Anthony and our financial officer made our experience with their great customer service husband and I are customers for life! Raymond Torres and Mark Anthony and our financial officer made our experience with their great customer service and outgoing personalities. My husband and I are Military Veterans and we appreciate your service! Thank you from Dwayne and Nakita Cruse! More

Very disappointed in the lack of professionalism and just general common courtesy offered here at the service center. We dropped our car off at 10 am for an oil change . No calll backs until I called manager general common courtesy offered here at the service center. We dropped our car off at 10 am for an oil change . No calll backs until I called manager and then was given a lame excuse that they had some bogus number. Picked up car and was told to wait in bay for car . NO thank you, no sorry for the Inconvenience or anything . Some porter pulled car up and no one came out to say anything so we just got into our car drove away. Iwe have never dealt with dealerships like this before. Don’t think we will be buying another Hyundai in the future. My daughter didn’t even get her Free car wash certificate when car was purchased. Not very happy with This dealership. We got the run around every time we called - from oh Amber is on the phone , oh Amber isn’t here to she’s busy. So which is it. Turns out Amber wasn’t even our advisor. Some guy named Sid ? Was and he even confirmed my daughter’s cell phone back to her drop off time. And still no call till 5pm . Seriously a 7 hour oil change! Ridiculous More