Red McCombs Hyundai - Service Center

The car was kept a week before anyone even looked at it. We asked for them to fix the shutter, and that was not even a concern evaluated. Instead we got a quote for a ton of things that we didn’t even ask f We asked for them to fix the shutter, and that was not even a concern evaluated. Instead we got a quote for a ton of things that we didn’t even ask for. More

Service by Amber Backman was outstanding. She scheduled an appointment for me when I had trouble with the online scheduling system and worked the issue I encountered for over a difference in She scheduled an appointment for me when I had trouble with the online scheduling system and worked the issue I encountered for over a difference in the pricing between online and at the on site systems. I've had Amanda for my service technician for several appointments and she has always been outstsnding to deal with. More

I understand that remodeling is being done, however the signs were not clear. In addition, when my car was finished, I was waiting around 20 minutes because they couldn't find my car. signs were not clear. In addition, when my car was finished, I was waiting around 20 minutes because they couldn't find my car. More

I have always received the help I need for my Sonata hybrid. I can only complain about the ongoing construction. It really makes me dread going for any reason. hybrid. I can only complain about the ongoing construction. It really makes me dread going for any reason. More

Profesional, courteous, and very knowledgeable. Appreciated his recommendations to help me keep my car in tip-top shape. Appreciated his recommendations to help me keep my car in tip-top shape. More

ya'll need better chain of responsibility tracking. from in queue to in service to next technician to detailer to ready for pick up should be easily tracked via simple app so est wait and current capac from in queue to in service to next technician to detailer to ready for pick up should be easily tracked via simple app so est wait and current capacity can be seen and determined at a desk More

while having one car serviced, I snuck around the corner and purchased another one, even though massive amounts of construction is going on, the experience was good. Able to purchase new vehicle and drive a and purchased another one, even though massive amounts of construction is going on, the experience was good. Able to purchase new vehicle and drive away in a couple of hours. Salesman Marcus Collazo was great to work with. I think he has a great future ahead of him. The service department kept me aware of what the status of my service, and the options. I had them hold the vehicle overnight while I drove home in a new one. Returned the following day and pick up my serviced vehicle with in 15 minutes. You made Red proud guys. More

I was told open 7:00 and started oil change 8:00 waited 3 hours 15 minutes. . Very unhappy. 3 hours 15 minutes. . Very unhappy. More

Will never come back here Amber was great the rest was horrible tech said need parts then when asked why said you could need them he did not know did not list parts that were need and said he forgot and w horrible tech said need parts then when asked why said you could need them he did not know did not list parts that were need and said he forgot and would up the price finish date kept being moved because work was not done More

The work was fantastic and timely. I appreciate that! I was kept updated every step of the way. I appreciate that! I was kept updated every step of the way. More