Red River Ford
Durant, OK
Filter Reviews by Keyword
By Type
Showing 42 reviews
The absolute worst service I’ve ever received from a dealership. My salesman was very knowledgeable and was great to work with and that’s where it ended. The service department is a complete joke. dealership. My salesman was very knowledgeable and was great to work with and that’s where it ended. The service department is a complete joke. Between lost work orders to being lied to, I finally changed dealerships. I began having issues with my Corsair almost immediately after purchase and each attempt to have it worked on was no less than 3 or 4 phone calls or face to face visits to have it addressed. John is useless and lied straight to my face. After telling me to bring my car in on a specific day, John was conveniently out that day and no one knew what was going on. This was 2 weeks after a work order was supposedly done and I couldn’t get service. I’m not sure how he still has a job!!!! They care about the sale and afterwards you’re on your own. If you do choose to buy a vehicle at this dealership, you need to hope you don’t have any issues!! More
Worst service department ever. Made an appointment in November for January 10th. I have two recalls, driver door will not lock or unlock, front feels loose for a 2020 F-250 with 21 Made an appointment in November for January 10th. I have two recalls, driver door will not lock or unlock, front feels loose for a 2020 F-250 with 21,000 miles. Took it in on January 10 and the lady told me my best bet was take it back to where I bought it. It would be 3 months before they could fix anything. I lost it, the guy that I made my appointment with was there and agreed to keep it and see what they could get done. I left it 3 days and they fixed absolutely nothing. The man told me he would leave my ticket open so maybe they would call me back to work it in! Will never do business with Red River Ford again! More
Excellent service, from the purchase of a vehicle to the time of maintenance. Management and employees are friendly and helpful along with knowing their products makes Red River Ford Lincoln a dealership I time of maintenance. Management and employees are friendly and helpful along with knowing their products makes Red River Ford Lincoln a dealership I do business with. More
I've bought a lot of cars and trucks from Red River Ford and they always do such a great job taking care of me. Thanks for the great service. and they always do such a great job taking care of me. Thanks for the great service. More
The sales staff was friendly, knowledgeable, and great to dal with. The finance department was quick, efficient, and made the transaction nice. dal with. The finance department was quick, efficient, and made the transaction nice. More
Worst buying experience. Ordered a F250 King Ranch at a agreed to price. Waited 5 mos for the truck to come in, which was fine. When the truck came in they told me to come pi Ordered a F250 King Ranch at a agreed to price. Waited 5 mos for the truck to come in, which was fine. When the truck came in they told me to come pick it up. I drove 2 hours one way to be told by The manager that I had to pay an extra $800 or I wouldn’t get my truck. When I protested and said I wouldn’t pay it I spoke to the partner/owner in the store. He was the rudest person I’ve ever dealt with. He said that he would not give me the truck unless I paid it, no matter what we agreed to previously and that he could sell my truck for $5k more to someone else. My wife came in and relented saying she’d pay it so we could just leave. She tried to give him her debit card and he wouldn’t take it, telling her to go find an ATM and bring him cash. Who does business like this? No good deed goes unpunished is what he told me with a smirk on his face. And I agree. More

