
Red River Ford
Durant, OK
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Worst service department ever. Made an appointment in November for January 10th. I have two recalls, driver door will not lock or unlock, front feels loose for a 2020 F-250 with 21 Made an appointment in November for January 10th. I have two recalls, driver door will not lock or unlock, front feels loose for a 2020 F-250 with 21,000 miles. Took it in on January 10 and the lady told me my best bet was take it back to where I bought it. It would be 3 months before they could fix anything. I lost it, the guy that I made my appointment with was there and agreed to keep it and see what they could get done. I left it 3 days and they fixed absolutely nothing. The man told me he would leave my ticket open so maybe they would call me back to work it in! Will never do business with Red River Ford again! More
Excellent service, from the purchase of a vehicle to the time of maintenance. Management and employees are friendly and helpful along with knowing their products makes Red River Ford Lincoln a dealership I time of maintenance. Management and employees are friendly and helpful along with knowing their products makes Red River Ford Lincoln a dealership I do business with. More
I've bought a lot of cars and trucks from Red River Ford and they always do such a great job taking care of me. Thanks for the great service. and they always do such a great job taking care of me. Thanks for the great service. More
The sales staff was friendly, knowledgeable, and great to dal with. The finance department was quick, efficient, and made the transaction nice. dal with. The finance department was quick, efficient, and made the transaction nice. More
Worst buying experience. Ordered a F250 King Ranch at a agreed to price. Waited 5 mos for the truck to come in, which was fine. When the truck came in they told me to come pi Ordered a F250 King Ranch at a agreed to price. Waited 5 mos for the truck to come in, which was fine. When the truck came in they told me to come pick it up. I drove 2 hours one way to be told by The manager that I had to pay an extra $800 or I wouldn’t get my truck. When I protested and said I wouldn’t pay it I spoke to the partner/owner in the store. He was the rudest person I’ve ever dealt with. He said that he would not give me the truck unless I paid it, no matter what we agreed to previously and that he could sell my truck for $5k more to someone else. My wife came in and relented saying she’d pay it so we could just leave. She tried to give him her debit card and he wouldn’t take it, telling her to go find an ATM and bring him cash. Who does business like this? No good deed goes unpunished is what he told me with a smirk on his face. And I agree. More