Redlands Chrysler Dodge Jeep Ram

Great dealership with great sales team who will treat you respectfully. My wife and I told the sales team what we could afford and they made it work. Our saleswoman, Simone, worked with us for hours to fin respectfully. My wife and I told the sales team what we could afford and they made it work. Our saleswoman, Simone, worked with us for hours to find the right vehicle. We highly recommend this dealer for anyone who doesn't want to play games. More

I’ve had my new 2014 Jeep Grand Cherokee Limited about a week now and I love it. It is really a great vehicle. Not so for the dealership, Tom Bell’s Redlands Auto Plaza. I have been buying new cars for o week now and I love it. It is really a great vehicle. Not so for the dealership, Tom Bell’s Redlands Auto Plaza. I have been buying new cars for over 40 years and Tom Bell’s Redlands Auto Plaza is the most dishonest and untrustworthy dealership I have ever deal with. The cost that was negotiated was not the same on the contract and there were hidden costs within the contract that they tried to brush over when I was signing. Then, once I signed the contract and paid my money, They told me I would have the vehicle the next morning, but they were days late on delivering the vehicle. Their attitude about the delay in delivery was “too bad, too sad, that’s the way it goes”. Tom Bell’s Redlands Auto Plaza gives the Jeep Brand a bad name, as it does to all of the makes of vehicles it sells. More

After a lousy experience at Puente Hills Mitsubishi, I stopped at Redlands Chrysler hoping to find a good deal on a late model Chrysler 300. Salesman Daniel was patient, answered all my questions, let me stopped at Redlands Chrysler hoping to find a good deal on a late model Chrysler 300. Salesman Daniel was patient, answered all my questions, let me test drive two cars, and was not the usual pushy salesperson. When I told Jordan in Finance that I was not going to buy any extras, he got me through the buying process quickly and efficiently. Days after the purchase I got an email and two phone calls to check on my experience and ask if they could do anything else to serve my needs. All in all, one of the best car buying experiences I have had. More

We had a very pleasant experience buying our Mazda CX5. Christopher was very knowledgeable and courteous. We didn't feel at all pressured. And we felt like we got a good deal. We'll definitely recommend! Christopher was very knowledgeable and courteous. We didn't feel at all pressured. And we felt like we got a good deal. We'll definitely recommend! More

They know nothing about the cars they sell, and if they do they're just a bunch of liars with no respect for the customer. Save yourself a headache, deal with another dealership. The reason for this is the do they're just a bunch of liars with no respect for the customer. Save yourself a headache, deal with another dealership. The reason for this is they play a handful of tricks, continuously bug and almost argue; till a point that you might as well have driven an extra half hour plus to have a friendlier dealership. Don't get hassled into buying a car from here, if they know as much as they say they don't, you will have a hard time getting what you really want from a car. More

Great service, they got me in and out quick. This dealership makes a great effort at every level. It seems like they really care about retaining customers. dealership makes a great effort at every level. It seems like they really care about retaining customers. More

Bought a 2012 dodge caravan, and was promised that they would install a dvd player. I get a call a week and a half later and am told the van would be incompatable with any dvd player thwy would have. They would install a dvd player. I get a call a week and a half later and am told the van would be incompatable with any dvd player thwy would have. They then said theu would cut us a check for how much the dvd player would cost. We have yet to recieve the check. We were also told that our trade in would be paid for in 10 days. 3 weeks later the loan on our trade in has yet to arrive. I called financing and they said the check has been mailed on the 12th and should be paid off. Navy federal says they have not recieved any payment. Now when I call there is no answer in the finance department. I have left messages and those calls have not been returned. They are quick to make a sale, but never help after the fact. DO NOT BUY FROM THIS DEALER!! More

I wanted to check out the dodge challenger, myself and my wife went Redlands Dodge on a sunday mid morning. Immediately we were approached by Mark, he asked a few questions and took us to the car I ultimatel wife went Redlands Dodge on a sunday mid morning. Immediately we were approached by Mark, he asked a few questions and took us to the car I ultimately bought. we went on a test drive, he asked if I wanted to try another model or another car. (no I was good.) We went through the initial paperwork process, Mark got us some burgers and cokes (that were good) we came up with a deal, after all the incentives and I drove the car home. (in less than 3 hours.........) WOW!!! The last car I purchased took over 8 hrs. Mark followed me to my house where I gave him the down payment, and we were good. Since the deal I have had numerous calls from the dealership assuring my full satisfaction. I love that place, and I am totally thrilled with my new car. More

WE CALLED ALL OVER SOUTHERN CAL LOOKING FOR THE 10TH ANNIVARSAY RUBICON SO WE COULD SEE IT. SEVERAL DEALERS SAID TO COME DOWN THAT THEY HAD ONE . WHEN WE TALKED TO REDLANDS THEY TOLD US THERE WAS ONLY O ANNIVARSAY RUBICON SO WE COULD SEE IT. SEVERAL DEALERS SAID TO COME DOWN THAT THEY HAD ONE . WHEN WE TALKED TO REDLANDS THEY TOLD US THERE WAS ONLY ONE IN US AND THAT WE COULDN'T LOOK AT ONE. THEY WERE VERY TRUTHFUL ABOUT IT SO WE WENT TO THEM . IT WAS A PLEASURE WORKING WITH THEM THRUOUT THE ORDERING PROCESS. THEY KEPT US INFORMED AND CALLED WHEN IT ARRIVED . WE WENT DOWN TO PICK UP THE JEEP AND WERE OUT IN ABOUT ONE HOUR. IT WAS A GREAT EXPERIENCE. More

Luis is a cocky and arrogant sales man looking to make a buck making assumptions with out having facts! He made a statement that my Mazda that I purchased from them in 2011 (I was satified with that purchas buck making assumptions with out having facts! He made a statement that my Mazda that I purchased from them in 2011 (I was satified with that purchase but I did not deal with this guy) was going to be repoed at anytime because it was on my BK credit report tey ran. Beings it was Saturday and no one open to find out the facts he then gave me a scary picture stating that " any day now you could walk out from work thinking that your Mazda got stolen and all the time they repoed it" I said no way I'm still making payments and Reaffirmed my loan when filing my BK to plan to keep it. He says " They will still take your money but come get your car and you need transportation." I broke down into tears because I DID NOT GO THERE TO BUY A CAR. I was test driving while I was waiting for my Mazda in the service department. And the service dept by the way screwed up my auto start on my Mazda (what ever they did it ended up draining my battery 2 days in a row until I took it to the shop where I got I installed to have it re programed. They said the dealership must have messed with it somehow. I tried to return the Jeep humbly to the dealership the very next day (Luis stood in the sales lot yelling at me as if we were friends arguing over something (I am a customer!!!! We are always right!!!). I simply couldn't beleieve how he was talking to me, smoking his cigerette the whole time.)They keeped telling me to come in in 2 days when the manager is here. (I know time was of the essence) The manager (Jamo)ended up calling me on Tuesday saying that I signed a contract and they will not take the vehicle back. I said of course you would say that. You got my money and you don't care about who you take it from. I don't expect a dealership to be honest with me. They are like sharks in the ocean. Waiting for a vulnerable kill. They devoured me and screwed me over. I DO NOT RECCOMEND THEM EVER!!!!! More