Redondo Mitsubishi - Service Center

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

Redondo Mitsubishi responded

Dwayne, thank you for your positive review! Our team is dedicated to delivering excellent service, and we're delighted to know that we could meet your expectations. If you ever have any further needs or questions, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe and happy driving! - Neiman

Redondo Mitsubishi responded

Thank you very much for your 5-star review! We are delighted to hear that you found our customer service to be excellent and that you are happy with the overall service. We truly appreciate your feedback and look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them. Your satisfaction is our priority, and we are committed to providing outstanding service to all our customers. Thanks again for choosing our dealership, and we can't wait to assist you again! - Neiman

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words about our team. Providing informative and efficient service is always our goal, and we're delighted that you had a fast and fair-priced experience. We look forward to welcoming you back in the future and continuing to meet your automotive needs. If you have any further feedback or suggestions, please feel free to let us know. Safe travels! - Neiman

Redondo Mitsubishi responded

We appreciate your positive feedback! Thank you for taking the time to share your experience with us. We are delighted to hear that our dealership was able to provide you with quick and efficient service for your car. Customer satisfaction is our top priority, and we are glad to know that we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

Redondo Mitsubishi responded

Jim, thank you for taking the time to share your positive experience with our service department! We're thrilled to hear that your visit was easy, transparent, and quick. Providing stress-free experiences for our customers is always our goal, and we're delighted to know we met your expectations. Our team takes pride in delivering top-notch service, and it's encouraging to receive feedback that reflects our commitment to excellence. We look forward to serving you again during your next visit, and rest assured, we'll continue to strive for the same level of satisfaction. If you have any further feedback or if there's anything specific you'd like us to know, please feel free to reach out. We appreciate your trust in us and value your continued business. Safe travels, and we'll be here for you when you need us! - Neiman

Redondo Mitsubishi responded

Cesar, thank you for your 5-star review! Providing a seamless and efficient experience for our customers is always our top priority, and we are happy to hear that our effort shone through during your visit! We truly appreciate your kind words and the opportunity to serve you. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels, and we look forward to welcoming you back for any future automotive needs. - Neiman

Redondo Mitsubishi responded

Thank you so much for taking the time to share your positive experience with us! Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels! - Neiman

Redondo Mitsubishi responded

Kurtis, thank you very much for taking the time to write a review. We're thrilled to hear that our staff made your car-buying process easy and enjoyable. Transparency and helpfulness are values we strive for, and it's great to know that you felt comfortable throughout the entire process! We appreciate your business and look forward to serving you in the future. Please don't hesitate to reach out with any further feedback or questions. Safe travels in your new vehicle! - Neiman