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Regal GMC - Service Center

Lakeland, FL

3.8
301 Reviews

301 Reviews of Regal GMC - Service Center

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February 23, 2021

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous. More

by tpond15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner, Alex Rosario, Lisa Cheshire, Sonny Glover
Feb 24, 2021 -

Regal GMC responded

Thanks!! See you next time :)

February 23, 2021

Great job great service. Alex went the extra mile and drove me down to my truck t the service parking lot end of the lot. More

by JHALLTRINITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 24, 2021 -

Regal GMC responded

he's a good guy! Thanks for choosing Regal

February 22, 2021

Great service and very friendly to the customer Jessica Torres was my advisor and she was great helped me out a lot 10/10 for sure More

by gators4life35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Feb 23, 2021 -

Regal GMC responded

Thank you for the review and we agree Jessica is great!

February 15, 2021

Love working with Chrissy in service! She is always so helpful, kind and informative! She’s the Best! Thanks So much for your help Chrissy! More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy in Service
Feb 15, 2021 -

Regal GMC responded

Thank you Jenny! We love Chrissy as well and are glad that she is a part of the Regal Team!

February 10, 2021

I have been a customer of Regal for over 5 years now, what I like is the customer service provided here. They are always there to help you and assist you with yours needs. Please do not change anything! More

by ASOLA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 12, 2021 -

Regal GMC responded

We don't plan on it :) see you next time

February 10, 2021

Horrible. There service people called me a liar don’t go to them they have the worst customer service I have ever experienced. I would go out of my way to not visit them More

by tilliet4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rosario
Feb 11, 2021 -

Regal GMC responded

Thank you for your feedback, we would like to look into this further. Would you please reply back with your name and telephone number or reach out to Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com

February 04, 2021

Angelo in the service Department gave me and my family great customer service . We are new in the area and what a blessing to have Angelo help us . We will be back . Thank you Angelo ! More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo
Feb 05, 2021 -

Regal GMC responded

Thank you Cynthia, see you next time :)

February 04, 2021

Alex Roseria and Exceptional Service Technicians never left me unsatisfied, as for Regal sold me the car and now played off! Exter finance does not reflect Regal Standards. Only problem drop that finance More

by FELISIA.MASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Feb 05, 2021 -

Regal GMC responded

Thank you Felisa, we will look into this. We work with over 70 different banks and want our customers to have choices they like!

January 27, 2021

Great service by Alex. He kept me informed during the process and was extremely professional. I will definitely recommend him to family and friends well done More

by JRBOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 29, 2021 -

Regal GMC responded

Thank you!

January 22, 2021

Every one is very friendly, especially Chrissy and I got my oil changed fairly quickly. I also received discounts which were very appreciated even though I had left mine at home. More

by RWBUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Jan 25, 2021 -

Regal GMC responded

Thank yoU!

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