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Regal Honda - Service Center

Lakeland, FL

4.4
2,596 Reviews

2,596 Reviews of Regal Honda - Service Center

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November 12, 2021

Austin was great and shuttle driver was too. The only thing car took long. But customer services was great More

by LAINNY.CASTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Nov 18, 2021 -

Regal Honda responded

Thank you Lainny!

November 11, 2021

Excellent service and the staff are so helpful!I sure will recommend it to others More

by LUZALX2NAT
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 12, 2021 -

Regal Honda responded

Thanks!

November 11, 2021

Ray in the service department is outstanding. We had an electrical problem with our Honda. He dispatched a Regal tow truck. They jump started our car. I drove to the service department. They replaced our b More

by Paul E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Regal Honda responded

Thanks Paul, see you next time :)

November 10, 2021

Went in for oil change and tire rotation and different checks for 7000 mile check up. My wheel got scratched and left rear quarter panel was dinged. Not happy. More

by noel2153
Recommend Dealer
No
Employees Worked With
Austin, Levi Dillard, Megan Barnes
Nov 19, 2021 -

Regal Honda responded

Our Service Lane Manager Levi has attempted to contact you in order for us to resolve this.

November 10, 2021

Awsome service. It will add value to customer if service advisor distinguish between recommended vs needed More

by Sunil Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Honda responded

Thanks for the feed back Sunil!

November 10, 2021

Everyone was extremely welcoming and I really felt that they really appreciated my coming to their business. More

by gathompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Regal Honda responded

Regal Service values and appreciates all of our customers!

November 10, 2021

I called on a Friday and spoke to Austin. Even though they were completely booked for Saturday, Austin was able to work me in. Thanks for the help. More

by RAYLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 19, 2021 -

Regal Honda responded

Any time Ray!

November 09, 2021

Service was good but our scheduled oil change and tire rotation was a 1:00p and we didn't get out of there until 3:00p. More

by tiff12tiff12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Nov 10, 2021 -

Regal Honda responded

Thank you for the review! We appreciate you choosing Regal for your vehicle's service needs!

November 09, 2021

We were seen on time and greeted by the most friendly staff I’ve ever encountered at any dealership. Alondra kept us informed at every step. Very pleased!!! More

by CW4DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra
Nov 10, 2021 -

Regal Honda responded

Regal Service values and appreciates our customers! We love Alondra and are so glad that she is a part of the Regal Team!

November 09, 2021

Very professional and friendly. Very , very nice. Will always go back when we are at our home in Florida. More

by Princess23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but super nice.
Nov 10, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

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