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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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September 14, 2021

Great customer service ..friendly workers..Will recommend to family and friends..thank you for such friendly service.. More

by broncochic42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

broncochic42 responded

Thank you fir great customer service

Sep 15, 2021 -

Regal Honda responded

We appreciate your comments and look forward to servicing any friends/family that you send our way :)

September 12, 2021

My car had a horrible sound as if I had a flat tire. I called Regal and was able to take my car to then the very next day. I must commend Regal for their very fast available appointment. More

by mmfbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Sep 13, 2021 -

Regal Honda responded

Thank you for trusting us with your vehicle, drive safe :)

September 10, 2021

Appointment for a basic oil change took over an hour to complete and left me with a GREASY door handle, steering wheel, gear stick, and greasy handprints all over both rearview mirrors, and the front of th More

by L A Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Buchanan
September 10, 2021

They did a poor job washing my car. They did not even vacuum the interior. The weight is always too long. I don't think we will buy a car here again. More

by DAVIDS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 13, 2021 -

Regal Honda responded

Thank you for your feedback, it is a courtesy carwash through our car wash machine. We do however have varying levels of details that are available if you are looking for a more thorough job :) vacuums can always be added on as well!

September 09, 2021

I LOVED working with Rob and the rest of the team at Regal Honda. They got me a shuttle to and from work and even stopped at Dunkin Donuts in the morning ( I need my coffee)!! They worked quickly and di More

by Shantel Perrault-Amee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady cashier , Megan Barnes
Sep 10, 2021 -

Regal Honda responded

Thank you Shantel!

September 08, 2021

Always on time. Everyone knows what they are doing. They show my time is vaulable, too. Clean waiting room. Right about of attention while waiting. No nonsense going on there! More

by ROBINANDLYNN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Sep 08, 2021 -

Regal Honda responded

Thank you for the awesome feedback Robin and Lynn!

September 08, 2021

Quick and easy!I dropped off my car for an oil change Quick and easy! I dropped off my car for an oil change and wash, ran a few errands, and my car was ready! I got an email coupon that made it even bet More

by heatherwatkins
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Sep 08, 2021 -

Regal Honda responded

Thank you Heather!

September 08, 2021

Great experience every time I go into Regal!Everyone is Great experience every time I go into Regal! Everyone is very pleasant and goes out of their way. Mike Greenhow (best salesman) always makes sure my More

by M.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Regal Honda responded

Thank you for your continued loyalty to Regal!

September 07, 2021

This Lakeland Regal Honda dealership has a great service center, if any issues you can guarantee it will be address by Mr. Tony or Mr. Rey. The staff is very pleasant and accommodating. More

by strawberry_3276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service/maintenance needs!

Sep 11, 2021 -

strawberry_3276 responded

Great service center and courtesy staff.

September 06, 2021

Service was great! They were just overbook and so it took longer than normal. Austin Smith did explain that when I arrived. Will be back. More

by littlemiss6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Smith
Sep 08, 2021 -

Regal Honda responded

Thank you for your patience and understanding!

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