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Regal Honda - Service Center

Lakeland, FL

4.4
2,526 Reviews

2,526 Reviews of Regal Honda - Service Center

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June 30, 2021

A very busy dealership trying there best to take care of a customer. More

by WDLESLIE2
Recommend Dealer
Yes
Employees Worked With
John Sinnerard
Jul 01, 2021 -

Regal Honda responded

We appreciate your insight and your patience during this very busy season for us :)

June 30, 2021

Busy day but didn’t mind waiting for the Excellent servive More

by Maribel.tarraza67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 01, 2021 -

Regal Honda responded

Thank you Maribel!

June 29, 2021

Love the ease of getting work done and help with transportation; very courteous, helpful advisor, Levi More

by Prberner2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly service, Levi Dillard
Jul 01, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's service needs!

June 29, 2021

Thank you so much, I received the clean and on time More

by rana_roro2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Regal Honda responded

Thank you!

June 29, 2021

They are super friendly and truly care about customer service. More

by mayravillarreal070210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jul 01, 2021 -

Regal Honda responded

Thank you Mayra!

June 29, 2021

I was really disappointed yesterday with the amount of times it took to communicate wether my car needed extra work than what was suspected. I received the car back without it being cleaned and the antenn More

by hagaflying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
She was training someone and it seemed like the amount of customers out weighted your personnel. Jessica is very knowledgeable but was overwhelmed with volume. , Jessica Torres
Jul 01, 2021 -

Regal Honda responded

We apologize for the frustration the lack of communication caused! As you witnessed first hand this has been a very busy time for our service department and we are actively hiring and training new personnel to help with this issue. Thank you for your patience and understanding and know that we value your comments and also your business!

June 29, 2021

The associates all were very friendly and helpful with all of my vehicle maintenance and needs. More

by Manderson252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard
Jul 01, 2021 -

Regal Honda responded

Thank you for choosing Regal for your vehicle's servicing needs!

June 28, 2021

Fast service. Friendly service advisor. Jessie is a pleasure to work with. More

by MMIKEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 01, 2021 -

Regal Honda responded

Thank you and we agree, Jessica is a pleasure to work with :)

June 26, 2021

I have a positive experience and the staff are friendly professional More

by BOB7718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Regal Honda responded

Thank you Bob!

June 26, 2021

For many years I have been getting good customer service and vehicle maintenance at Regal Honda. They keep my Honda in good running condition and dependable. More

by TEPPHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Regal Honda responded

Thank you for your loyalty to Regal!

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