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Regal Honda - Service Center

Lakeland, FL

4.4
2,474 Reviews

2,474 Reviews of Regal Honda - Service Center

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June 06, 2021

Nice experience with my first visit to this dealership. Much easier drive than all the way to Winter Haven. Will definitely be returning to this one. More

by susan33823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Regal Honda responded

Thank you Susan, we look forward to it!

June 05, 2021

Timely scheduling, friendly staff, excellent service. I happened to bein Lakeland after having moved 18 months. Unlike the dealership in my new home town, Regal was able to provide an appointment within 24 More

by KATHRYNLKASPRZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 07, 2021 -

Regal Honda responded

Thank you for your feedback!

June 04, 2021

Ray as always was fantastic. I was also there to get an Eco Detail. After getting home I noticed that the lift gate inside jams in the back area leaves a lot to be desired. Just not the expert work that I More

by BOBLEPRE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Regal Honda responded

Please contact the dealership to share more feedback on what is wrong with the vehicle.

Jun 15, 2021 -

BOBLEPRE responded

Call me. I can explain better. 863-604-6148.

June 04, 2021

I bought Eco Block package. Despite this, over 4 years, stain on driver's remained. After many trips and complaints, seat cover was replaced. Thank you. More

by JAMAICADAWTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Regal Honda responded

Thank you

June 03, 2021

Making an appointment for an oil change was easy. I was met promptly when I arrived. The service was excellent. Everyone showed respect. Thank you for your help. More

by Motternart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jessica Torres, John Sinnerard, Levi Dillard
Jun 03, 2021 -

Regal Honda responded

Thank you and we look forward to working with you again on any future service/maintenance needs that you may have!

June 03, 2021

Very pleased with the service I received at Regal Honda. Their staff is always polite and professional. Krissy who checked me in was exceptional at informing me about what I might need in the future and wha More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Regal Honda responded

Thank you Paul, have fun on your trip!

June 02, 2021

Always prompt and courteous. Rob is the best and always helpful and honest. Been using this dealership and service department for years and am always satisfied. More

by dolphanmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Regal Honda responded

Thank you for your loyalty to Regal!

June 02, 2021

Great service and Ray the service advisor always takes great care of us. We have purchased several cars from Regal because of their great service More

by MARKANDBEV1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Regal Honda responded

Thanks for choosing Regal :)

June 02, 2021

Thank you for the helpI had an issue with my battery and Thank you for the help I had an issue with my battery and you changed it for me. Very nice service Took only one day More

by 1ALLANBURRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jun 03, 2021 -

Regal Honda responded

Thank you Allan!

June 02, 2021

I like to bring my Honda to the dealership knowing I will also receive good service. This time my car came in for an oil change, tire rotation and diagnostic test on my ac and it wasn't complete till after 5 More

by candiceswanbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jun 03, 2021 -

Regal Honda responded

Thank you Candice for your patience as well as your loyalty to Regal!

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