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Regal Honda - Service Center

Lakeland, FL

4.4
2,547 Reviews

2,547 Reviews of Regal Honda - Service Center

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October 05, 2020

I found the service that I received from Chrissy Hartman to not only be fast it was also friendly and as always the service is consistent. More

by K. Summers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Regal Honda responded

Thank you for the feedback! We think Chrissy does a great job of assisting her customers!

October 04, 2020

Always get great service and the job is done right the first time. For quick oil chnges Chrissy Hartman is excellent. For any information on a vehicle Ray Taylor is the best. His advice is excellent Hi More

by Gene8282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Regal Honda responded

Thank you Gene!

October 02, 2020

Made an appointment for 2 recalls on my Honda Pilot. They took my car right away and reprogramed the vehicle to fix the problem. Once fixed I was on my way with everything working fine. More

by chuckthecraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Angelo Mendez
Oct 05, 2020 -

Regal Honda responded

Thank you for the awesome feedback!

October 01, 2020

Excellent service. Dustin in service was very kind and helpful and Allie in sales, as well. We will definitely be coming back for our vehicle needs. More

by DUSTINSARLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Oct 05, 2020 -

Regal Honda responded

Thank you for the 5-Star review!

October 01, 2020

Was able to get a same day appointment. Quick service. friendly staff. Fresh coffee was nice. Seems like the oil change prices are too high though. More

by HEIDIPILLION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 05, 2020 -

Regal Honda responded

Thank you Heidi for taking the time to leave us feedback!

October 01, 2020

Rob is a great service advisor. Work completed well and Rob is a great service advisor. Work completed well and in a timely manner. Twenty five words minimum, come on people. Don’t set a minimum. More

by SHINKO
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Regal Honda responded

Thank you for taking the time to let us know how your recent visit to our service department went!

September 30, 2020

Excellent service, personnel and reliability.Do not like Excellent service, personnel and reliability. Do not like being told that I have to do a 25 word minimum or I can not submit the survey 🧐 More

by DBWITWICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback regarding your recent visit to our service department! We appreciate your comments and look forward to working with you again on any service/sales needs that you may have.

September 30, 2020

Made an appt to have recalls fixed. Called and verified they had parts. They called the day before to confirm appt and had wrong car down. Get there (after moving car seats and having friend follow me) onl More

by AMANDA.BECTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Holly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook, Dustin Brown, Angelo Mendez
September 29, 2020

I trust the service cream at regal Honda. Adam Philip s my service advisor always provides me with with clear a definition of problems that need to be addressed. I trust what he says and the results prove More

by fwvwekiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Oct 01, 2020 -

Regal Honda responded

Thank you for taking the time to leave us feedback! We appreciate your business and look forward to working with you again on any service/sales needs that you may have.

September 29, 2020

The best customer service. People in customer service is friendly and faster. I’m happy with everything and 100 recommended.A Great job Regal Honda More

by Vilkat511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook, Angelo Mendez
Sep 29, 2020 -

Regal Honda responded

Thank you!

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