Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,546 Reviews

2,546 Reviews of Regal Honda - Service Center

Sort by
September 17, 2020

I’m completely satisfied with the service at Regal Honda. The problems have been solved timely and the staff is courteous, friendly, and reliable. Excellent service from my advisor Adam Phillips! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Phillips
Sep 17, 2020 -

Regal Honda responded

Thank you for taking the time to leave us such wonderful feedback! We love hearing from our customers about their experience here at Regal!

September 17, 2020

As usual, Regal Service did a professional job in a very short period of time. Everyone was courteous and professional. I have been using Regal for more than 18 years and have never been disappointed. More

by CPEEKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pendergrass, Dustin Brown
Sep 17, 2020 -

Regal Honda responded

Thank you for your loyalty to Regal Automotive! We appreciate your business and as always look forward to assisting you with any sales/service needs that you may have!

September 17, 2020

I have been a Regal Honda customer for over 12 years and have always received great service. Ray Taylor provides excellent service. He is very friendly and helpful. More

by dougenglish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Regal Honda responded

Thank you for taking the time to let us know what excellent service that Ray gave you! Also, thank you for being such a loyal customer to Regal!

September 16, 2020

Huge shoutout to Honda technician, Doug. He took car of my wife’s Pilot while I was out of town & I had total faith in his work. Thanks! More

by Renchworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Sep 17, 2020 -

Regal Honda responded

We love Doug and know that he does a great job of taking care of his customers! Thank you for taking the time to leave us feedback!

September 16, 2020

Everything was quick and easy. The advisor was very nice and answered all my questions. Mike Greenhow was the salesperson and was there to help me with the service process as well. I will recommend to all m More

by Matt Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Regal Honda responded

Thank you Matt for taking the time to let us know how your recent visit to our service department went!

September 15, 2020

Pleasant gentleman. Kept me posted on how the service was going. Answered all my many questions. Will definitely go to regal again if I need service. More

by YODEYUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Regal Honda responded

Thank you for the feedback on your recent visit with our service department! We look forward to working with you on any future service/sales needs that you may have!

September 14, 2020

After 3 1/2 hours with no contact, I contacted the advisor and he told me it would be ready "soon". Thirty minutes(soon?). It was. The driver's side was just as dirty as when I brought it to you. T More

by KENWAIBEL
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Rob Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gravel
September 13, 2020

Great dealership and service.We have used Regal Honda Great dealership and service. We have used Regal Honda sales and service since 2002. They have always been professional and always taken care of our More

by FRABECFL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Regal Honda responded

Thank you for being such a loyal and valuable customer!

September 11, 2020

I have never had a problem with the service dept.here at all. The waiting area is really nice. Also was very clean and neat. More

by MAK1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Regal Honda responded

Thank you for the positive feedback!

Sep 17, 2020 -

MAK1036 responded

Of course

September 11, 2020

Michael Greenhow took excellent care of me and my car. I would not go any place else for service on my car. The service was great. More

by fhfow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brown
Sep 16, 2020 -

Regal Honda responded

Thank you for the wonderful feedback! We look forward to working with you again on any service/sales that you may have.

...
202
...