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Regal Honda - Service Center

Lakeland, FL

4.4
2,473 Reviews

2,473 Reviews of Regal Honda - Service Center

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November 26, 2019

Oil change I made an appointment for an oil change. They did the oil change, rotated the tires,did an inspection of car and washed it. I am very satisfied. More

by MOMMALUCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Service Chrissy was great, very knowledgeable about Honda’s, redoing alloy wheels, gm suvs, and recalls that our supposed to be done. Will schedule next time More

by DSTONE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Great service I came in without an appointment and went thru the express lane. Tony was my Rep. and he did a great job. I was in and out in no time. More

by APENNYPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania
November 25, 2019

Service at Honda Tony Catania fixed my tires efficiently and also checked all other points and cleaned my car. He was a great guy and did it quickly. The atmosphere is More

by BRITESTAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Catania, Tony Catania
Dec 04, 2019 -

Regal Honda responded

Thanks, we think Tony is pretty great too!

November 25, 2019

Kylie cook is really nice Had a glass window fixed. Master switch not working properly so dropped it off and called me when it was ready. Everything is taken care off More

by JASTI_IN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
November 23, 2019

Quick and friendly Service Everyone is so friendly and I was quickly greeted when I arrived. I went in for an oil change and tire rotation, but didn't have an appointment. I br More

by MARKANDBEV1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2019

What was missed My auto returned to me with greasy finger prints near the hood. I had a loud noise from the auto after leaving. It was heard upon sudden acceleratio More

by implode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Pendergrass; Michael Barske Jr.
November 21, 2019

Came in for oil change We have been dealing with regal for over 10years..would go no where else. Deal only with Kyle cook he is the best..have used him for all of our Honda' More

by WGERNHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cook
November 21, 2019

Great Place Very Happy with the scheduling and work completed. Shuttle service was a blessing. The drivers were friendly and courteous. Work done was explained w More

by richj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cook
November 21, 2019

Review Stopped at dealership to order tires. Showed up at appointment time and tires were not ordered. Longest service writer had 6 months on the job. Poorly More

by RAYLLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Dec 03, 2019 -

Regal Honda responded

Ray, Thank you for your feedback. I'm not sure where you received this information but the majority of our service staff has worked here for 15+ years. We are terribly sorry for the inconvenience non the less.

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