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Regal Honda - Service Center

Lakeland, FL

4.4
2,541 Reviews

2,541 Reviews of Regal Honda - Service Center

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December 19, 2019

Service Polite. Professional. Efficient. Knowledgeable. Able to explain the service needed in terms that I can understand. Understands being on limited budget More

by carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Battery went dead No appointment but got me fixed up quickly and sent on my way. Everyone was friendly and was even able to grab some popcorn to snack on. More

by WALLS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 19, 2019 -

Regal Honda responded

Thank you, we are glad you are back safely on the road again!

December 18, 2019

Oil change Great service. Changed dealership because I felt they cared about their customers. Haven't been disappointed. Will continue dealing with Regal. Thank More

by MayesPrintShop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 19, 2019 -

Regal Honda responded

Thank you!! We do care about you & all of our customers and are so happy you made the switch :)

December 18, 2019

Very nice personnel and a fairly short wait to get my car fi I actually enjoy going to Regal Honda to get my car maintained because everybody is very pleasant and always there to help you with any problems. I wo More

by BERNIEBUCKLEY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
Dec 19, 2019 -

Regal Honda responded

Thanks Bernie, we appreciate you!

December 17, 2019

as always great I jjust came in for A car wash and ended up buying a discount coupon for future service. I dealt with Rob Young and he was great as always. More

by BINDERYMAN_LARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamichael "JT" Thomas
Dec 19, 2019 -

Regal Honda responded

That's fantastic!! See you next time, don't forget your coupon :)

December 17, 2019

Great service!!! Everything went very smoothly upon my recent visit to this service center. Everyone was friendly and it went by very quickly. Just need four words. More

by SIPJUICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela, David Schultz
Dec 19, 2019 -

Regal Honda responded

Thank you :)

December 16, 2019

Well Done As is normal, everything was done that was requested and quickly. A great bunch of individuals serving the customer. You can count on them each and e More

by DDILTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2019

It was great rob went out of his way to make it happen and I Rob knew how to get the broken items fixed and he when way out of his way to get done and make the problem fixed and we are very happy More

by ALEXANDRA.WHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Terrible support and follow through Took my car to get fixed and have oil change. Service writer failed to ensure my oil changed got competed. So when I got there to pick up my car I had More

by eewestlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin Brown
Dec 19, 2019 -

Regal Honda responded

Please Call Tony Cooper, Honda Service Manager at 863-687-8000

December 12, 2019

It was good experience. It is not a complain however we are used to with car being cleaned and washed when we come for oil change which is not happening lately. :( Hope when More

by VHSS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catania
Dec 30, 2019 -

Regal Honda responded

You certainly will!! We had a water main break causing the machine to be down for a few days. We apologize for the inconvenience!

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