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Regal Honda - Service Center

Lakeland, FL

4.4
2,529 Reviews

2,529 Reviews of Regal Honda - Service Center

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August 26, 2019

Oil change The service department has always been great to me and are always very helpful to me and love the free car wash I always leave with great service and More

by MARGARITA.MENDEZ41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Regal Honda responded

The clean car is definitely a nice bonus! Thank you for choosing Regal!

August 26, 2019

Oil Change and tire rotation Not all of the fluids were refilled. Car wash did not get the bugs off of the front of the car. But they did let me know what more I could have done. More

by RGMAXWELL17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 03, 2019 -

Regal Honda responded

We apologize the fluids were not refilled, you can pull into the service drive anytime you have a few minutes and we would be happy to take care of that for you! Just tell them Alaina sent you! It is a courtesy car wash, if you would like to schedule a full detail to remove the bugs or even apply a protection to your vehicle for that, we would be happy to help!

August 26, 2019

Everything was fine I have no negative comments, everything was fine. I will say that what I like about Regal Honda over Winter Haven Honda is that when they wash your c More

by DJRBOZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Regal Honda responded

We agree, vacuuming is a pain for the customer!! We are happy you are leaving in a CLEAN car every time!

August 26, 2019

Below Bad news on my car but Chrissy and Doug are awesome. Was told the cam shaft needs to be replaced and not incurring that expense More

by JLBCHASTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy And Doug
Sep 03, 2019 -

Regal Honda responded

Yikes! Glad we were able to help :)

August 26, 2019

Chrissy was Great Came in with a nail in my tire. Chrissy pulled up my info and informed me there would be no charge. Had tire repaired and washed in about 45 minutes f More

by VENDULKO11
Recommend Dealer
Yes
Employees Worked With
Chrissy
Sep 03, 2019 -

Regal Honda responded

Wow! That's awesome, glad we could help!

August 26, 2019

More then happy with the people at Regal$#$#$#$ Evertbody did a GREAT JOB..Your employ Mark Davis did a great job in pointing out the operation of thecar.. Your GM SONNY GULVER was more then help fu More

by clark.george22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Sep 03, 2019 -

Regal Honda responded

Glad to hear our team was able to help! Congrats on your new car!

August 26, 2019

Oil change Great and fast customer service. Even the courtesy driver was great and punctual. Staff treated me with the utmost care. Will be using this locatio More

by lisamed1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosario
Sep 03, 2019 -

Regal Honda responded

Thank you Lisa, we look forward to continuing to show you how different Regal is from other dealerships!

July 15, 2019

Schedule Maintenance Took my GMC Sierra for oil change and tire rotation. Had a problem with my door lock actuator. Stephanie took care of all that was scheduled in a ti More

by Misty1093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Zoback
July 12, 2019

Service GREAT great great great great. Great great customer customer experience and great customer customer service and great great service and great customer More

by LGMII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2019

Oil change Communication is lacking as I would have appreciated if I had been told it would take them 3 hours to look at a door handle that squeaks. I understand More

by jchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonzalbez
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