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Regal Honda - Service Center

Lakeland, FL

4.4
2,484 Reviews
Call Service Center (863) 509-4963

2,484 Reviews of Regal Honda - Service Center

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January 14, 2024

Everything was good Excellent service. Wilson was very nice and help me with everything I needed More

by JOANNESTADA
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jan 19, 2024 -

Regal Honda responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store!

January 14, 2024

Everything was positive except the pick up. Stacy had to wait, nobody explained what was done with the recall, seemed very disorganized. More

by Tsccz1910
Recommend Dealer
Yes
Employees Worked With
Austin Smith, Austin Smith
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Jan 18, 2024 -

Regal Honda responded

Thank you for letting us know about this. Your feedback helps us do better.

January 14, 2024

My service advisor was off so no one seems to know anything about my SUV. I called and called the department no one ever picked the phones. I understand everyone works but all day and still no one kne More

by LANETTAGRANT
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
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January 14, 2024

Not much attention to customer needs Service feels very minimal and don't know how to do fix much more than basic service needs More

by PGILLPRO
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
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January 14, 2024

My experience is good and appreciate the use of the shuttle. Dave was my shuttle driver and was very courteous and excellent as well. Megan did an excellent job. More

by Lcalvello
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 14, 2024

My experience is good and appreciate the use of the shuttle. Dave was my shuttle driver and was very courteous and excellent as well. Megan did an excellent job. More

by Lcalvello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
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Jan 22, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us

January 14, 2024

Good Megan was professional and very informative She didn't try and sell or make me include a service already done at 40000 miles More

by BAM5BOYS
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
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Jan 22, 2024 -

Regal Honda responded

Thank you!

January 14, 2024

Great! It was fast and efficient. service was very quick and reliable. The wait was not that long. More

by ctlampon
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 14, 2024

Great I never have a bad experience at regal Honda. Mentioned I was going to Charlie's and Ray gave me a coupon. It was great! More

by w_wrolson14
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Taylor
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Jan 22, 2024 -

Regal Honda responded

Thank you!

January 14, 2024

Very good No complaints at all. I don't have more to say Have a great day More

by dottiewin11
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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Jan 22, 2024 -

Regal Honda responded

Thank you!

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