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Regal Honda - Service Center

Lakeland, FL

4.4
2,484 Reviews

2,484 Reviews of Regal Honda - Service Center

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January 13, 2024

Everyone was very helpful and took care of my car in a timely manner. I waited onsite and received several updates from Wilson while I waited. More

by matthew.wetter
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 13, 2024

Was able to make an appointment easily, treated extremely well, and done in a reasonable time. More

by babyhenry16
Recommend Dealer
Yes
Employees Worked With
Shalymov
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to review us.

January 13, 2024

Easy quick service. Didn't try to sell me anything extra! Everyone was extremely nice and friendly More

by shankydo
Recommend Dealer
Yes
Employees Worked With
Austin Smith, Austin Smith
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 13, 2024

It was fine. Sal was wonderful. Very helpful. He did a great job for me. More

by LBCdoulos
Recommend Dealer
Yes
Employees Worked With
Sal
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 13, 2024

Told the tech where my lug nut lock was, after leaving the dealership I noticed my console storage had been rummaged through. two tires had air added and two did not. Was my tire rotation done? Why did th More

by Jjordan4422
Recommend Dealer
Yes
Employees Worked With
Austin B.
Jan 22, 2024 -

Regal Honda responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue.

January 13, 2024

Poor. Poor communication. Unable to walk through each step necessary from drop off to repair to pick up. More

by MCHOLLAN
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
January 13, 2024

Had to leave car over night because the parts weren't there. Megan never to my wife's text. Our honda pilot has a fuel issue( hesitation) we saw a recall for it, Megan told my wife they don't have an sol More

by TAYBUG1101
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
January 13, 2024

Megan Barnes was my service advisor. She has excellent customer service, very professional and courteous. Please give her a raise. More

by ROUSHGIRL72
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

We went to the dealer for a recall and they took care of the problem without any issues. We were able to make an appointment and get in and out of there pretty quickly More

by Tim5265
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Jan 22, 2024 -

Regal Honda responded

Thank you and have a great day!

January 13, 2024

Dashboard broke while they were installing air bag . They told me they will fix it . I never get an update about it still waiting . Really hard to call this place no one answer the phone . Oh but they a More

by karenclmt
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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