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Regal Honda - Service Center

Lakeland, FL

4.4
2,565 Reviews
Call Service Center (863) 509-4963

2,565 Reviews of Regal Honda - Service Center

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January 15, 2024

My experience was excellent! I had just had back to back knee replacement surgeries. A wonderful young man road with me back to my home and then took my car back for service! Whe More

by GFPOFF
Recommend Dealer
Yes
Employees Worked With
Austin Smith, Austin Smith
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Jan 18, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you.

January 15, 2024

Nothing short of a perfect visit. Nice folks to deal with. Very professional and caring. Could not ask for better group of people to deal with. More

by jloute
Recommend Dealer
Yes
Employees Worked With
Wilson
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Jan 18, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

January 15, 2024

I had to come in without an appointment since my car wouldn't start. The person I worked with got me in right away and the issue was resolved quickly. More

by Kellyrfain
Recommend Dealer
Yes
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Jan 18, 2024 -

Regal Honda responded

It makes our day to hear that we were able to provide you 5-star service.

January 15, 2024

Very good, hardly a wait. Will go again My husband dropped me off and picked me up More

by presley1175
Recommend Dealer
Yes
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Jan 18, 2024 -

Regal Honda responded

Thank you!

January 15, 2024

I felt the technician missed a task. One of the tasks my vehicle needed was tires rotated. However, the tires remained in the same position as prior to service. Therefore, my confidence More

by AELSENSATO
Recommend Dealer
No
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
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Feb 01, 2024 -

Regal Honda responded

We're sorry to hear that you didn't receive the level of customer service that you deserve. We take pride in providing excellent service to our customers and apologize for falling short in this area.

January 15, 2024

The staff were very knowledgeable, honest, friendly and helpful. They were able to repair the tire on my car instead of replacing it. More

by CW2019
Recommend Dealer
Yes
Employees Worked With
Austin
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Jan 19, 2024 -

Regal Honda responded

Thanks so much for sharing your feedback about our service.

January 15, 2024

Always friendly and helpful They do their best to make it a great and seem less experience More

by mwatsg
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
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Jan 19, 2024 -

Regal Honda responded

It’s great to hear that you always have a positive experience at Regal.

January 15, 2024

The service guy said it would be 2-3 hours, ended up being 5 hours (& i was charged 5 hours of labor). Oil change was fine. Hitch installation was not what I was expecting, nor was the labor time & cost More

by Lauramiller0927
Recommend Dealer
No
Employees Worked With
Idk, service dept
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January 15, 2024

Have loyally brought our cars to Regal Honda for service and have had no issues. Purchased a vehicle from Regal Honda as well with no issues. Hassle free. More

by Wes
Recommend Dealer
Yes
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
Jan 18, 2024 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business.

January 14, 2024

Not much attention to customer needs Service feels very minimal and don't know how to do fix much more than basic service needs More

by PGILLPRO
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
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