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Regal Honda - Service Center

Lakeland, FL

4.4
2,484 Reviews

2,484 Reviews of Regal Honda - Service Center

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December 18, 2023

Have been a customer since 2005. Pleasant staff. Ray is always very helpful. No issues. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 18, 2023 -

Regal Honda responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

December 17, 2023

Nice waiting room And I was gifted holiday chocolates I was offered water to drink More

by philipkimrey
Recommend Dealer
Yes
Employees Worked With
Raul
Dec 18, 2023 -

Regal Honda responded

Thanks so much for sharing your feedback about our service.

December 14, 2023

Great customer service, additionally great communication skills in explaining what the service evaluation found including the cost. More

by seve70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 18, 2023 -

Regal Honda responded

Thanks so much for sharing your experience with us.

December 12, 2023

Victor listened to my needs and provided the best option that I could afford. He was helpful and attentive. More

by nicole.nauthenotary
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 12, 2023 -

Regal Honda responded

Thank you so much for taking the time to share your experience at Regal We take pride in knowing our customers are happy with their store experience.

December 12, 2023

Chris took care of business. Originally, the wrong vehicle was on file for me. But he made sure that it was updated. Smooth sailing! Thanks Chris. More

by Orlando, JSmith
Recommend Dealer
Yes
Employees Worked With
Chris Montry, Chris Montry
Dec 12, 2023 -

Regal Honda responded

Thank you so much for this great 5-star review. We really appreciate your business.

December 12, 2023

I took it in for transmission work, I was up sold other work I didn't need More

by EDCARLEY60
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
Dec 14, 2023 -

Regal Honda responded

Thank you for your feedback. We are very sorry that your experience was less than ideal.

December 11, 2023

It was ok . We still are not done dealing w car issues . So far dealership is fixing the issues . But I have to take car back for a second time for a part order More

by butlerz0214
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 12, 2023 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

December 08, 2023

Lots of pleasant, happy, and knowledgeable people. They are proud of their product and it shows! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Austin Smith
Dec 12, 2023 -

Regal Honda responded

We're happy to see that you had a 5-Star experience at Regal, thank you!

December 05, 2023

Chrissy was amazing and saved the majority of my opinion of the dealership. She is amazing and deserves much credit. Although I see some rough spots in the process, what she accomplished and her communicati More

by MOONRACER324
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers have always been very helpful., Austin Smith
Dec 08, 2023 -

Regal Honda responded

I’m happy to hear that our team provided you with excellent service.

December 04, 2023

Good product, held true to their prices and made the buying process a joy Thanks More

by thom.scanlon66
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 08, 2023 -

Regal Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

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