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Regal Honda - Service Center

Lakeland, FL

4.4
2,566 Reviews

2,566 Reviews of Regal Honda - Service Center

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January 13, 2024

Told the tech where my lug nut lock was, after leaving the dealership I noticed my console storage had been rummaged through. two tires had air added and two did not. Was my tire rotation done? Why did th More

by Jjordan4422
Recommend Dealer
Yes
Employees Worked With
Austin B.
Jan 22, 2024 -

Regal Honda responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue.

January 13, 2024

Excellent service and great time management Happy customer and will visit again this month for service More

by tarun.poladi
Recommend Dealer
Yes
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to review us.

January 13, 2024

It was really busy, but Rob made sure we were taken care of in a timely manner! Very knowledgeable and doesn't waste any time! Thank you Rob More

by Oma4095
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 22, 2024 -

Regal Honda responded

The team here at Regal is thrilled to receive such a great review, thank you.

January 13, 2024

I came in to get the flap on my gas tank replaced. The technician who replaced it broke the black plastic peice that goes around it after you open the gas cover door. I was unable to close the gas cov More

by Vajohnson3
Recommend Dealer
No
January 13, 2024

Quick service, excellent waiting area, and Auston Smith knowledgeable service advisor. I'll continue to have my Ridgeline and CRV serviced at Regal. More

by JANDERSON41033
Recommend Dealer
Yes
Employees Worked With
Austin Smith, Austin Smith
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to review us.

January 13, 2024

It was good until I needed some things fixed on the Pilot. Then I felt like I got the runaround. More

by Simpsonbet
Recommend Dealer
Yes
Employees Worked With
Doug Maynard
Jan 22, 2024 -

Regal Honda responded

Thank you for taking the time to leave us feedback.

January 13, 2024

Dashboard broke while they were installing air bag . They told me they will fix it . I never get an update about it still waiting . Really hard to call this place no one answer the phone . Oh but they a More

by karenclmt
Recommend Dealer
No
Employees Worked With
Rob Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
January 13, 2024

They were great. The worked with us for a good price. A very satisfactory experience More

by vmpollock2008
Recommend Dealer
Yes
Employees Worked With
Manny-sales person. Matt- finance manager
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

Great communication Finance guy was great, it just took several calls to reach an acceptable solution with the service dept. More

by sebyrd752
Recommend Dealer
Yes
Employees Worked With
Doug Maynard was a definite 5! Service was a 3 for a warranty issue=4
Jan 22, 2024 -

Regal Honda responded

Thank you!

January 13, 2024

I had a good experience. Wilson was very helpful & personable. Got in and out More

by monique.ferguson29
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 22, 2024 -

Regal Honda responded

Thanks for sharing your review with us and the community.

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