Back

Regal Honda - Service Center

Lakeland, FL

4.4
2,542 Reviews

2,542 Reviews of Regal Honda - Service Center

Sort by
January 13, 2024

Everyone was very helpful and took care of my car in a timely manner. I waited onsite and received several updates from Wilson while I waited. More

by matthew.wetter
Recommend Dealer
Yes
Employees Worked With
Wilson
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 13, 2024

The service staff is always excellent, however the post-sales follow-up in the purchase of a new car leaves a lot to be desired. More

by thepcdoctor.34
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

Sheron is always personable and professional. He walks us through all our options and is never too aggressive or pushy More

by Desireerolana
Recommend Dealer
Yes
Employees Worked With
Sheron Wilkins
Jan 22, 2024 -

Regal Honda responded

Thank you for sharing!

January 13, 2024

Austin was good. But when I got my New HR-V back from shop it had oil stains all over steering wheel and armrest. Austin seen it tried to clean it. Car smells like oi More

by tigermanusa
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
January 12, 2024

Overhaul, little about average; service advisor communication was great: amenities, available; waiting time average; cost high. More

by THOMPSONCAT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rodriguez (a 5)
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 05, 2024

Helping me maintain the maintenance “needed” on my car. No up sale like Toyota! Review with me what need to be done & whats pending. More

by msmorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Jan 09, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

December 23, 2023

Service took too long. When making an appointment, why must we always have to wait 2 hours or more for an oil change? Happens every time. Also no car wash again. For $69.99 More

by ZIHUA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Jan 05, 2024 -

Regal Honda responded

We're sorry to hear that you had a long wait. We understand how valuable your time is and we apologize for any inconvenience.

December 22, 2023

I wasn't giving update about my wait or my car . It took my vehicle in at 8 am , they found nothing and i almost got my car the next day because they let the driver go home ?? and i had no ride to t More

by GGCRIVERA
Recommend Dealer
Yes
Employees Worked With
Jessica Torres, Jessica Torres
Jul 11, 2024 -

Regal Honda responded

Thank you for your review. Your feedback helps us to improve service for everyone.

December 18, 2023

Have been a customer since 2005. Pleasant staff. Ray is always very helpful. No issues. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greenhow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Dec 18, 2023 -

Regal Honda responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

December 17, 2023

Nice waiting room And I was gifted holiday chocolates I was offered water to drink More

by philipkimrey
Recommend Dealer
Yes
Employees Worked With
Raul
Dec 18, 2023 -

Regal Honda responded

Thanks so much for sharing your feedback about our service.

...
49
...