Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Regal Honda - Service Center

Lakeland, FL

4.4
2,565 Reviews
Call Service Center (863) 509-4963

2,565 Reviews of Regal Honda - Service Center

Sort by
January 13, 2024

Poor. Poor communication. Unable to walk through each step necessary from drop off to repair to pick up. More

by MCHOLLAN
Recommend Dealer
No
Employees Worked With
Megan Barnes, Megan Barnes
Report | Print
January 13, 2024

Fast friendly and accommodating I love coming to regal and don't mind staying to wait for my vehicle. You have gray reps and fast mechanics. The snacks and kid room keeps my 2 year old busy and everyone l More

by SASHALATIMORE
Recommend Dealer
Yes
Employees Worked With
Austin Smith, Austin Smith
Report | Print
Jan 22, 2024 -

Regal Honda responded

It has been our absolute pleasure to serve you, and we hope that you return soon.

January 13, 2024

Had to bring car back twice to reset tire sensors. Second time this has happened More

by adamsd0
Recommend Dealer
Yes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you for letting us know about this. We apologize that our service did not satisfy your expectations.

January 13, 2024

Ridiculous waiting time. Car was done and ready, but didn't get to leave until 2 hours later. More

by rrafael1995
Recommend Dealer
No
Report | Print
January 13, 2024

They lie about everything - warranty on tire ? ? And take forever to complete service even with an appointment More

by MG
Recommend Dealer
No
Employees Worked With
Austin Smith, Austin Smith
Report | Print
January 13, 2024

Had issues with my car, had them identified and fixed. Everyone was helpful and clear. More

by sandfirewind
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you.

January 13, 2024

They made everything easy went Above and beyond for the dealership needed to do to make the customer happy More

by KARENLINZY
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Report | Print
Jan 22, 2024 -

Regal Honda responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store!

January 13, 2024

Excellent ? ? It's good all staff is very nice and helpful. Service at the door is very quickly. Happy with all type of service More

by irbhakta
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Young
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thanks so much for sharing your experience with us.

January 13, 2024

Very professional and courteous. Would highly recommend. They kept me updated on status of service. Extremely friendly staff and shuttle service was excellent. More

by Jeffgoff3
Recommend Dealer
Yes
Employees Worked With
Wilson was my advisor.
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you so much for taking the time to leave us feedback.

January 13, 2024

I was misquoted a price and time frame. Supposed to be an hour. Was most of the day. Price wrong...way high. Then corrected. More

by lbwidrick
Recommend Dealer
Yes
Report | Print
Jan 22, 2024 -

Regal Honda responded

Thank you.

1
...
49
50
51
...
257