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Reggie Jackson Airport Honda

Raleigh, NC

4.8
175 Reviews

9530 Lumley Rd

Raleigh, NC

27617

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Showing 175 reviews

November 15, 2023

Purchasing a vehicle takes a considerable amount of time, research and patience. But what makes it worth it is when you find the right vehicle AND have an amazing experience purchasing it. Upon entering the More

by Cummings
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Nov 17, 2023 -

Reggie Jackson Airport Honda responded

Cummings, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 13, 2023

We had an unexpected experience at Reggie Jackson, because not always you found people that treat you with kindness and respect, and that was what we received in this dealership. Staring from our sal More

by Pedro.minaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadasha Evans
Nov 16, 2023 -

Reggie Jackson Airport Honda responded

Pedro.minaya, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 07, 2023

Parts counter attendants are always sitting just out of view of the counter. Their work stations are blocked by a wall and they don't staff the counter. I've always had to ask someone at the front desk to More

by Average customer expecting decent service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy is the only one I remember. The parts counter has never impressed.
Nov 09, 2023 -

Reggie Jackson Airport Honda responded

Average Customer Expecting Decent Service, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact the Customer Relations Manager Rachelle @ 984-275-6672. Thank you for your time and we look forward to hearing from you soon.

Nov 09, 2023 -

Average customer expecting decent service responded

We don't need to talk. The parts counter has a simple solution, get a wireless doorbell or staff the counter. Talk to your service managers, specifically Randy but also not Randy, and get a read on the culture. I'm, unfortunately, going to continue to be a customer at the parts counter as long as the location is convenient to me because I need parts, but I think I'd go out of my way to avoid the service department. Additionally, I wouldn't have the highest of expectations if I were to ever consider shopping with the sales team given my general experiences.

November 03, 2023

Chris Daniels the salesman was great. He made the process for me very simple and straightforward. Highly recommend him and the Reggie Jackson family for your next purchase. More

by braxtonlindsey012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Nov 07, 2023 -

Reggie Jackson Airport Honda responded

Hi Braxtonlindsey012, thank you for taking the time to leave a review for us at Reggie Jackson Airport Honda. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2023

I had a pleasure of knowing Matthew, Kadasha and David at Reggie Jackson Airport Honda, Raleigh NC. They were helpful and professional. Mat let me test drive the cars till I was satisfied with all the drivin More

by homeandroid-passport
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Kadasha, David
Oct 31, 2023 -

Reggie Jackson Airport Honda responded

Homeandroid-passport, we're happy you found our staff to be so supportive during your experience here at Reggie Jackson Airport Honda. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care.

October 26, 2023

Braxton Lindsey has given great customer service as a salesman through the whole process of me purchasing my new Honda Pilot Touring at your dealership. He is professional and honest. There were other de More

by Hilda Hawkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braxton Lindsey and Thomas Street
Oct 26, 2023 -

Hilda Hawkins responded

Great experience working with Braxton Lindsey and Thomas Street and the Reggie Jackson Airport Honda team. Thank you.

October 26, 2023

Chris was very helpful in my car search. will definitely recommend hom to my family and friends. More

by long72398
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
chris
Oct 27, 2023 -

Reggie Jackson Airport Honda responded

long72398; Thank you so much for the positive feedback. We hope to be of service to you in the future. Take care.

October 24, 2023

Kadasha Evans helped me find my car! She was wonderful! She explained everything about the car in detail. A clearly explain my finical option, and helped me stay in budget. She was never More

by EricaG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadasha, Dave, Sam
Oct 26, 2023 -

Reggie Jackson Airport Honda responded

EricaG; We appreciate the positive feedback from your experience. It is great to hear that Kadasha delivered great customer service during your visit. Please do not hesitate to reach out if there is anything else we can do for you. Take care.

October 23, 2023

Reggie Jackson Honda was amazing, there was a wide variety of vehicles and everyone was very helpful! More

by bellaaiello00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana
Oct 25, 2023 -

Reggie Jackson Airport Honda responded

bellaaiello00, Thank you for the feedback. We do hope to be of service to you in the future. Take care.

October 21, 2023

I drove 4 hours to come pick a car up from this dealership. I had hiccup after hiccup with the bank and traffic, and they were more than patient and beyond helpful. The vehicle was exactly as descr More

by Haleybaley5683
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Oct 24, 2023 -

Reggie Jackson Airport Honda responded

Haleybaley5683, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Chris here at Reggie Jackson Airport Honda!

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