
Register Chevrolet
Brooksville, FL
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Great experience dealing with Corey and Jacob. Honest and straightforward negotiations and no attempts to add on bogus fees apart from the usual dealer fee ($999). Kevin at finance was also great Honest and straightforward negotiations and no attempts to add on bogus fees apart from the usual dealer fee ($999). Kevin at finance was also great and did try to sell me hard on add ons. They could read the room and understand that I was prepared and not interested in anything but the vehicle. That was refreshing. More
Sam was the best sales advisor i had to deal with. Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will go back as long as she's there More
Brandon was my sales consultant who did everything to get me into the car I wanted. Got a great rate and a great trade value for my car. Everyone was friendly and everything was done to my satisfaction. This me into the car I wanted. Got a great rate and a great trade value for my car. Everyone was friendly and everything was done to my satisfaction. This is my first Chevy and I couldn’t be happier. Thanks Brandon and thanks to everyone I spoke to on my purchase. More
Great dealer. Moe excellent in sales goes all out for customer and Paul in finance is the best experience and friendly and professional. Moe excellent in sales goes all out for customer and Paul in finance is the best experience and friendly and professional. More
I experienced honesty and integrity at the dealership. There was not a lot of inventory in the category that I was looking for, but my salesman pursued it further with management. He found a car for me th There was not a lot of inventory in the category that I was looking for, but my salesman pursued it further with management. He found a car for me that was reasonable and I loved the color. I was able to drive the car and honestly it was the best experience I have ever had leasing for the third time. More
The young lady in the service department her name is Samantha was very professional, very understanding, and did an excellent job. Thank you, Sam! Samantha was very professional, very understanding, and did an excellent job. Thank you, Sam! More
just picked up a 2024 Chevy Equinox and was very happy with our sales person, Ryan. the price was what was quoted with a few dollars and no high pressure to buy "extra". one of the most enjoyable care p with our sales person, Ryan. the price was what was quoted with a few dollars and no high pressure to buy "extra". one of the most enjoyable care purchases we have had I a long time. More
There is no other Service Department in Florida I would go to than Register Chevrolet for my 2021 Corvette. Blaine the Service Manager is always there ready to help you with a big smile on his face. He p go to than Register Chevrolet for my 2021 Corvette. Blaine the Service Manager is always there ready to help you with a big smile on his face. He provides the utmost customer service and satisfaction you could ever ask for and it rubs off on his technician’s. Joe his tech works on my car and handles it with kid gloves. I am very particular on who services my car and Joe makes me feel very at ease. He checks and rechecks all his work to make sure everything is perfect. When I get my car back it is as clean as when I brought it in. I highly recommend Register Chevrolet for any repair work you should have for there highly skilled and trained staff. More
Communication by service is horrible. I regret trusting Register Chevrolet with my vehicle. Long story incoming. I stopped by to have a "check engine" diagnosed on my 2021 Chevrolet Si I regret trusting Register Chevrolet with my vehicle. Long story incoming. I stopped by to have a "check engine" diagnosed on my 2021 Chevrolet Silverado. Tina, my service advisor, initially told me the issue was a NOx sensor with minimal issue. So far, so good. I was told to come back as early as possible the next day, Friday. Fair, I popped in suddenly and inferred they were checking to see if they might have the parts needed in stock. If I have an appointment, there should be a plan in place...right?!? I observed that my truck was close to needing an oil change. I called in to schedule this since my truck will be at the dealer anyway. I was transferred around and around for about an hour (according to my iPhone) trying to schedule my oil change. Eventually, I was transferred to Tina, who I found to be quite rude. If a customer has a question, that should be the focus in the moment. Scheduling an oil change should never take an hour. I could've changed it myself in that time frame! If a customer has a question, that should be the focus in the moment. I came in bright and early for my 8am appointment on Friday. I was told "We don't know when your truck will be seen. Leave it here with the keys and the shuttle can take you home." Typically, a loaner is provided when a vehicle has needed warranty service in the past. When I inquired, Tina told me they have no loaners, and I can take my truck to Rick Mathews if I like. I inquired about the dealer providing an Enterprise car instead. No. Not until we get to your truck was the response. If a dealer doesn't have a loaner (which is something a dealer advertises as a part of warranty service if I'm not mistaken) why would it be the customer's responsibility to ever pay for the rental? Since I need to drive to work and drive my girls, I did not want to end up without a vehicle for an unforeseen amount of time. At the minimum, I was going to be left without a vehicle for the weekend at this point. The staff seemed to have little care or regard for this. I was told by Tina I may have to wait up to 8 hours. Isn't this why I made the appointment? I contemplated taking the shuttle home to wait; however, I had little faith I would hear back from Register. A customer shouldn't have to question whether a dealership will communicate what is happening, but that's exactly how I felt based on my experience thus far. Eventually, Blaine, the service manager I believe, stepped in and offered his assistance. He was very helpful and kind. The only person who didn't treat me like I was an inconvenience to this point. After being told by Tina that she didn't know when my truck would be seen, Blaine had my truck looked at by the mechanics and diagnosed within an hour. Within an hour. He also informed me I would be provided a loaner through Enterprise. Blaine informed me what they were checking for, saying the NOx sensor could cause the truck to slip into limp mode. I appreciate Blaine. However, why was this not the plan from the start if it was that simple to diagnose? As of today (Friday 7/7) it's been two weeks. I live nearby, so I've observed my truck has sat in the same exact place for the entire two weeks. Initially, it was indicated to me that my truck would be finished on June 30th. This date came and went with no updates from Register. I called on Wednesday, 7/5, and was told the plan was to have my truck finished today. Now, most dealers who strive to provide quality customer service, can be counted on to call and provide their customers updates on the vehicle if maintenance is finished or will not be done when expected. It's a shame that I have no faith that Register will contact me to provide me an update today. I'm certain I will need to contact them myself. That should NEVER be the case when you are entrusting a dealership with your investment. Treat customers like they are respected, understood v More
The dealership was clean. Andy our sales person was friendly, no high pressure, just informative, The car price was the same as the online price. Unfortunately, I found the se Andy our sales person was friendly, no high pressure, just informative, The car price was the same as the online price. Unfortunately, I found the seats in the Bolt hard on my back and so we did not proceed with the purchase of that car. But, had they had a car that worked for us, we would have liked to have purchased it from Andy at Register. More