Reineke Nissan

I'm a long-time Reineke Nissan customer. The current sales team I dealt with was rather new to this dealership although the senior members had worked within the Reineke organization at other The current sales team I dealt with was rather new to this dealership although the senior members had worked within the Reineke organization at other dealerships for some time. My primary contact during the purchase process was Michael Smith. He provided attention and guidance beyond my expectations when handling my trade-in and the purchase process. My onboarding process was handled by Kirsten Tiedy, a sales representative quite new to the business. What she lacked in deep knowledge was offset extremely well by her can-do attitude and willingness to find answers if she did not know something. Zack Ardema was quite well informed about all of the matters related to financing and extended warranties and his input was valuable despite my not needing financing or electing to initially purchase an extended warranty. I purchased a vehicle off the lot rather than ordering one because of a need for immediate gratification. There was some initial difficulty determining how to properly replace the flat tire repair kit provided in lieu of any type of spare tire because of the 21-inch wheels on the vehicle purchased. The matter was satisfactorily resolved quickly when James Gibson, parts manager, became available to research the matter. Bill Squire, general manager, was involved just enough to assure the overall sales process ended on a fully positive note. The entire team in Lima deserve a 5-star rating for the way my purchase was handled from start to finish. More

Jim got me in and out absolutely amazing service from start to finish. We will continue to use Reineke Nissan and Jim Kuhn start to finish. We will continue to use Reineke Nissan and Jim Kuhn More

Bought a car from Luke he did an awesome job through the entire sales process while I was having issues with the bank. Also another huge thank you to Zach who helped with to my paperwork. Both provided exce entire sales process while I was having issues with the bank. Also another huge thank you to Zach who helped with to my paperwork. Both provided excellent customer service while lots went wrong on my end. More

Greg helped me by picking the perfect car after my previous vehicle was totaled. He was the best help in a very difficult situation. The whole dealership was amazing!! Highly recommend! previous vehicle was totaled. He was the best help in a very difficult situation. The whole dealership was amazing!! Highly recommend! More

Luke was amazing. I have been looking for a car for a year and he has been the best sales man I have worked with. From 2 and hours away. I have been looking for a car for a year and he has been the best sales man I have worked with. From 2 and hours away. More

Shelby was an awesome salesperson. She was efficient and kind and knowledgeable. She followed up with me and gave me accurate information! Love my new Nissan Rouge!! She was efficient and kind and knowledgeable. She followed up with me and gave me accurate information! Love my new Nissan Rouge!! More

Luke worked hard and diligent to get me into the perfect vehicle in my price range. I will definitely be back for my next vehicle and I would definitely recommend this dealership. My daughter bought her a v vehicle in my price range. I will definitely be back for my next vehicle and I would definitely recommend this dealership. My daughter bought her a vehicle a few weeks prior to me purchasing mine and she had an awesome experience with her salesman there also. So we both definitely recommend Reineke Nissan of Lima. More

Kind and knowledgeable. She's up to date on any deals and current issues, she made sure he was the deal I wanted not what she could put me in. Very friendly She's up to date on any deals and current issues, she made sure he was the deal I wanted not what she could put me in. Very friendly More

Needed to order a shifter cable and when I arrived Greg Stumbaugh showed me the way and walked with me and chatted and made sure I got to where I needed to go. Thanks Greg Stumbaugh showed me the way and walked with me and chatted and made sure I got to where I needed to go. Thanks Greg More

Greg Stumbaugh is an amazing salesman! I would high recommend buying from him!! Great service! I would high recommend buying from him!! Great service! More