Reiselman GMC - Service Center

Everyone was very kind and friendly. We appreciate getting in and out quickly and the professionalism of each employee We appreciate getting in and out quickly and the professionalism of each employee More

Went to get tailgate recalled. After having this appointment for a week drove 60miles for them to say they didn't have the part. That should have been a call yesterday they didn't After having this appointment for a week drove 60miles for them to say they didn't have the part. That should have been a call yesterday they didn't have the part. Customer service on that part zero!! More

They are always very efficient and professional. They take the time to explain everything to you and answer questions you may have. The waiting room is comfortable. You are always offered water or c They take the time to explain everything to you and answer questions you may have. The waiting room is comfortable. You are always offered water or coffee. Everyone is friendly and polite. It’s also very clean. More

In the beginning I was very disappointed in the service dept but after my conversation with the service manager I was satisfied. Mitch was awesome to deal with and very understanding. dept but after my conversation with the service manager I was satisfied. Mitch was awesome to deal with and very understanding. More

Work fast and well done. Courteous experience. Good to have a local service available for such needs Courteous experience. Good to have a local service available for such needs More

The customer service was great and friendly. The quality of work was great. The wait time for my car service was a lot longer than expected for having an appointment. Almost 2 hour wait. But oth The quality of work was great. The wait time for my car service was a lot longer than expected for having an appointment. Almost 2 hour wait. But other than that it was good. More

Smiling employees. Not a long wait time for appointment and service to be completed. Ok Not a long wait time for appointment and service to be completed. Ok More

I have been buying vehicles up there for many years and the service department and all customer care has always treated me very good and always take good care of me. Thank you. the service department and all customer care has always treated me very good and always take good care of me. Thank you. More

I took my car on Monday to have the oil changed, tires, rotated, front struts replaced, and new rear shocks. Those things require a balance and an alignment. I did not have an appointment, so them keepin rotated, front struts replaced, and new rear shocks. Those things require a balance and an alignment. I did not have an appointment, so them keeping my car until Tuesday when they could service it was fine. They called me around noon Wednesday and said my car was ready. I picked it up after work and as soon as I pulled onto the highway, I could tell it hadn’t been aligned. Even though, I paid for one. I had to then bring it back on Thursday for them to actually align it. I really feel as if the alignment had never been done in the first place. More

I drove over an hour and a half from Murfreesboro to purchase my second truck from Reiselman. My local dealers just didn’t have a great inventory. I was surprised that Reiselmans had well over twenty purchase my second truck from Reiselman. My local dealers just didn’t have a great inventory. I was surprised that Reiselmans had well over twenty to choose from. Cody was great in assisting me in my purchase. My original salesperson (Brad) is now the sales manager. Glad to see they are still retaining great people there. More