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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,636 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,636 reviews

October 31, 2024

It’s good to work with quality and knowledgeable folks. Communication was on point and they followed through when I had questions. Made doing business here a no brainer. See Jesse for your next truck! More

by James1337ol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks, James! We're thrilled to hear you had such a positive experience. Our team strives for clear communication and quality service, so it’s great to know we hit the mark. We appreciate your recommendation and look forward to assisting you again in the future!

October 31, 2024

Jesse is an awesome sales person! From our first interaction he was very helpful & friendly, and worked to meet my terms and get me a great deal! More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Tran
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Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Mel! We're thrilled to hear about your positive experience with Jesse. Our team strives to provide great service, and it’s wonderful to know we hit the mark. Enjoy your new deal!

October 31, 2024

Everyone was great at the dealership. They went above and beyond to make sure we felt comfortable. They were all very friendly. They treated us like family. More

by Michael & Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mclamb, Addie Campos
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you so much for your wonderful review! We’re thrilled to hear that you felt comfortable and welcomed during your visit. Our team is dedicated to providing a friendly and family-like atmosphere, and it’s great to know that they went above and beyond for you. We appreciate your support and look forward to serving you again in the future!

October 31, 2024

An oil change should take 30 to 40 mins tops not 4 hours. That is rediculous More

by DIEGOMORALES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Avalos
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Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

October 31, 2024

everyone was very helpful they took their time finding the vehicle that I really wanted More

by justdoit_788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your positive feedback! We’re thrilled to hear that our team took the time to help you find the vehicle you really wanted. Our goal is to ensure every customer has a great experience, and we appreciate your kind words. If you need anything else or have questions in the future, don’t hesitate to reach out! Enjoy your new vehicle!

October 31, 2024

Very friendly staff and very knowledgeable. They keep you in the loop on the service and my truck was done in a timely manner More

by skesquibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Keeping our customers informed is a top priority for us, and we’re glad your truck was serviced in a timely manner. If you need anything else or have more questions in the future, don’t hesitate to reach out!

October 31, 2024

Jessica at Reliable was very friendly and knowledgeable. It made my car buying experience very easy. More

by Vitogurule100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Rosenbarker
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Nov 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Jessica made your car buying experience enjoyable. Our team strives to provide excellent service, and it’s great to see that reflected in your visit. Enjoy your new ride!

October 31, 2024

Reliable Chevrolet had the vehicle we were searching after with the features we wanted. I got in touch with Brandon and from the moment we spoke he was efficient, friendly and a great communicator. We w More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful review! We're so glad to hear that Brandon provided you with efficient and friendly service while helping you find the perfect Traverse. It's great to know that the entire purchasing process was smooth and efficient. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle!

October 31, 2024

Service was fast and the advisors are always friendly and accommodating. Cord was informative but also not pushy which is an issue often other places. More

by MICHELLEW0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
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Nov 01, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're glad to hear that you had a fast and friendly experience with our service team. It's great to know that Cord was informative while respecting your needs. We strive to provide a comfortable environment for our customers, and your comments affirm our efforts. We look forward to seeing you again soon!

October 30, 2024

Worst place to buy a car! !! Transmission started slipping, took it back.... nothing wrong??? Take your business elsewhere other than Reliable Chevrolet in Abq. More

by Pantrillo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Rosenbarker
Report | Print
Nov 01, 2024 -

Reliable Chevrolet - NM responded

Addressing issues like the one you've mentioned is important to us, and we understand how frustrating it can be to feel unheard. For a more in-depth review of your concerns, we encourage you to reach out directly to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.

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