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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,656 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,656 reviews

October 17, 2024

I left a message to the technician representative to have the service manager call me due to a complaint. Never received a phonecall. More

by jadsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Oct 22, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must be not to receive the follow-up you were expecting after reaching out regarding your concern. Ensuring clear communication is a top priority for us, and it's disappointing to hear that we fell short in this instance. To address this matter directly, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, Cory Reeves, our Service Director, is available to assist you as well at creeves@vtaig.com or 505-338-5932.

October 17, 2024

Thanks! It was a quick oil change. In and out. Service center was good, and the sales department understood I was just looking, while waiting for my vehicle More

by steve.neo5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thanks for the awesome feedback, Steve! We’re thrilled to hear you had a smooth experience with our service center and sales team. Your satisfaction is our priority, and we appreciate you taking the time to share. Looking forward to seeing you again!

October 17, 2024

Jessica was a great sales representative. She made the purchasing experience seamless & enjoyable. I would purchase my next vehicle from here also. More

by Rmont.auto
Recommend Dealer
Yes
Employees Worked With
Jessica Rosenbarker
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Jessica! It's fantastic to know that she made your vehicle purchase enjoyable. We look forward to helping you again in the future—happy driving!

October 17, 2024

Great service! Fast, reliable, efficient. They were so patient with my son and gave him a little tour until my car was finished. They were so kind. More

by NSHIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 17, 2024

Amy was beyond amazing helping us get our new vehicle very helpful and kind The very best More

by rolastgeorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2024

Aaron is Amazing, Will always work with him when buying a Vehicle, Always the best More

by ANDREWEVELETH80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Reliable Chevrolet - NM responded

Thank you so much for your wonderful feedback! We're delighted to hear that Aaron consistently provides you with amazing service. Building lasting relationships with our customers is important to us, and we’re glad you feel confident working with him. We look forward to helping you with your next vehicle purchase!

October 16, 2024

Very upfront and honest with the warranty service scheduling and able to work with my schedule. The service writer, Ryan, was super friendly and amazing to work with. More

by MATT M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Matt, thanks for the great feedback! We're glad to hear that our warranty service met your expectations and that Ryan made your experience enjoyable. We appreciate your support and look forward to serving you again!

October 16, 2024

After dealing with a previous dealership that made me feel not so welcomed, I called Reliable and Tierra answered the phone. I could tell right away that this was going to be a much better experience for More

by Nstymilo420
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear about your positive experience with Tierra. Our team strives to provide excellent service, and it’s great to know she made such a lasting impression. We appreciate your recommendation and look forward to seeing you again!

October 16, 2024

I Will never go back to get service done at this dealership. Horrible customer service experience! More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Ken, our goal is to provide top-notch customer service, and we take concerns like yours seriously. To ensure we address your concerns properly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email at pcharles@vtaig.com. Additionally, you can contact Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 16, 2024

Easy to make appointment. Service staff was very courteous and helpful when I arrived. Appreciate the ride home and back when service was complete. More

by KAPPY1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord in Servive
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your appointment easy and provided great service. We're glad you enjoyed the ride too. Your satisfaction is our priority, and we look forward to serving you again!

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