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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,657 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,657 reviews

October 14, 2024

Service is excellent! Service techs are wonderful, helpful and friendly. They were so helpful and professional More

by KURMUDGEON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a great experience with our service techs. Our team works hard to provide excellent service, and your kind words truly motivate us. We appreciate your support!

October 14, 2024

Jesse is great! We worked with him when we bought our Traverse last year. He is patient, knowledgeable, and so easy to work with. He was able to get us in the the ve More

by Leslie.ann.hailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 14, 2024

Mr. Luhan was very helpful. He got us the best deal he could on the vehicle. Very professional respectful and honest More

by alexcpadilla14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoey
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience, Alex! We're thrilled to hear that we provided you with exceptional service and helped you find the best deal. Your satisfaction means a lot to us, and we appreciate your kind words!

Oct 15, 2024 -

alexcpadilla14 responded

Thank you guys for help us out I really appreciate you guys

October 13, 2024

Extremely courteous very satisfied with the way I was treated. Did very good work in a timely manner More

by RUSTY0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Rusty! We're thrilled to hear you had such a positive experience with our team. Providing excellent service and quality work is our top priority, and your feedback means a lot to us. Looking forward to serving you again!

October 13, 2024

Mr. Oliver made the buying process super easy. He was very helpful and easy to work with. More

by JOPALOMINO3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback! We're thrilled to hear that Mr. Oliver made your buying experience smooth and enjoyable. Your satisfaction is important to us, and we appreciate you sharing your thoughts!

October 13, 2024

I was very satisfied with the servicing of my car and the friendless of the staff. They kept me informed and answered all my questions. More

by BRIANSMNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a great experience with our team and that your questions were answered. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

October 13, 2024

Not having good communication with the customer. Or looking into the service maintenance information before hand. And after the service was completed charging the customer a fee of 72.00 and having More

by angelucero3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how important clear communication is regarding service and fees, and we sincerely regret that this was not your experience. We aim to provide transparent information about maintenance packages and charges, and it’s clear we fell short in this instance. To address your concerns directly, we invite you to contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com. Additionally, please reach out to Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 13, 2024

The staff was friendly and met my needs and I left satisfied. I was impressed More

by sarahmsalas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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October 12, 2024

I had a appointment at 1pm my oil change took 4:20 hours then they discovered a nail in one of my tires and it took another 45 minutes. I was never told about the ride and pick up Program till after I was More

by APRILRAMERIZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord Trail
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand that waiting for over four hours for your oil change, followed by additional time for tire repairs, is frustrating, especially when it impacted your other appointments. We strive to communicate all available services, including our ride and pick-up program, to enhance your visit. To address your concerns, we encourage you to contact Patricia Charles, Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com at your earliest convenience. Alternatively, you can reach out to Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 12, 2024

the ceramic coating detail left my vehicle with micro scratch swirls all over my paint job. very inconvenient to have to go back and it still didn't get resolved. now it looks worse scratches are still More

by Bboekeloo914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

It’s disappointing to hear that the service did not meet your expectations and even made the situation worse. We truly value your feedback and want to ensure this is addressed properly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. Additionally, our Service Director, Cory Reeves, is also available at creeves@vtaig.com or 505-338-5932, and he will be happy to assist in resolving these concerns.

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