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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,661 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,661 reviews

October 10, 2024

Brought my Tahoe in at 8:00am and it wasn't completed until 6:00pm. More

by TWEETYSUAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We appreciate your patience and are glad your Tahoe is ready. We strive to balance quality and efficiency, and your experience helps us improve. Hope to see you again soon!

October 10, 2024

They lost my keys. Took an hour for them to bring my truck out. When tech brings my truck around he slammed on the brakes and locked up the tires. Would not recommend n More

by cole_lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon McLamb
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to deal with delays and the issue with your keys. That experience does not reflect the level of service we aim to provide. Your feedback is important, and we'd like the opportunity to address your concerns directly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 10, 2024

Angel in Service went above and beyond for me and made sure I was happy with my truck. I will highly recommend him to my friends More

by ASANCHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ángel Baros and Brad in Sales
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Angel in Service exceeded your expectations. Your recommendation means the world to us, and we look forward to helping more customers like you.

October 09, 2024

Cord trail go out of way to get it done very helpful need more worker like cord trail thank one again for the great job More

by NEZARAGON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cord trail
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thank you for your awesome feedback! We're thrilled to hear that Cord Trail made such a positive impact. We appreciate your support and look forward to continuing to provide great service!

October 09, 2024

Jesse was great to work with! He came in on his day of to find what I was looking for! More

by Vmaragon0720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear Jesse went above and beyond to help you find what you needed. Your feedback motivates us to keep delivering great service. Looking forward to seeing you again soon!

October 09, 2024

Customer service was professional, precise, clear, and excellent for purchasing the new Chevy Malibu LT More

by jonathon.toni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Jonathon! We're glad to hear you had a great experience with our customer service while purchasing your new Chevy Malibu LT. We strive for excellence and appreciate your recognition! Enjoy your new ride!

October 09, 2024

I just had a great experience at Reliable Chevrolet and Ethan was fantastic! Highly recommend More

by margot_liberty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Reliable Chevrolet - NM responded

Thanks for the wonderful feedback, Margot! We're thrilled to hear about your great experience with Ethan at Reliable Chevrolet. Your recommendation means a lot to us. We look forward to seeing you again soon!

October 09, 2024

I have always had a great experience with this dealership. They are quick and thorough. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Thank you, Lori! We're thrilled to hear you’ve had such positive experiences with us. Our team strives for efficiency and quality, and your feedback means a lot. We look forward to assisting you again in the future!

October 08, 2024

Everyone at the dealership was friendly. The online scheduling was easy to follow and concise. I was disappointed in the service though. I had set up an appointment for an oil change and More

by JAKEJ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord Trail
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

Jake, we understand your disappointment regarding the oil change experience and the lack of communication during your visit. The duration and cost of the service you described certainly warrant a discussion, especially concerning the inspection results you received. We want to ensure our customers receive the highest quality of service, and your concerns are important to us. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

October 08, 2024

Aaron was such a great help I’m so happy he was the person I worked with More

by FELICIAHER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Reliable Chevrolet - NM responded

Thank you, Felicia! We’re thrilled to hear that Aaron made a positive impact on your experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported. We appreciate your feedback!

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