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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,661 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,661 reviews

June 17, 2024

Kevin was the first to approach me and immediately went to work he help me look for what suited me and thankfully we found a match! He was very helpful and got me the numbers I needed big thanks to Mr Rive More

by Atonemoreno10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera-Arteaga
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet of Albuquerque! We're thrilled to hear that Kevin provided exceptional service and helped you find the perfect truck for your needs. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!

June 17, 2024

Customer service was great and responsive time in getting my vehicle back. Thank you for helping me keep my car running especially with how expensive vehicles are nowadays. Let’s Go Brandon!!!! More

by rayleen.valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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June 16, 2024

Took over a month to fix my car, didn’t do an oil change like they said it “needed”. Was probably the most frustrating experience ever, but they did what they could to help. More

by ANALICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Jun 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the frustration and extended timeframe it took to repair your vehicle. To discuss your situation further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate our commitment to exceptional service in the future.

June 16, 2024

Dealership service was poor waited over 4 hours to get my vehicle and was skipped waiting in finance several times. I would not get my next vehicle here. The sales man forgot to provide me with my temporary More

by jamesdvalencia85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Valenzuela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for contacting Reliable Chevrolet NM regarding your recent service experience. We sincerely apologize for the extensive wait time you encountered during your visit and the frustration caused by the missing temporary license. To investigate this matter further and ensure a positive experience in the future, we would like to connect you with Patricia Charles, our Customer Relations Representative. Patricia can be reached directly at pcharles@vtaig.com or 505-338-5826. We value your business and hope to demonstrate our commitment to exceptional service in the future.

June 16, 2024

Reliable has always been our dealership of choice. Each vehicle has been reliable and Oliver Jones has been the best salesman we've had the pleasure of working with. We always ask for Oliver when look More

by davettabaca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We are thrilled to hear that Reliable Chevrolet has consistently been your dealership of choice and that each vehicle you've purchased has been reliable. That's exactly what we strive for!

June 16, 2024

Aaron was super helpful finding the perfect truck for our growing family. A very knowledgeable and relatable salesman that will go out of his way to find the perfect fit for you. More

by Chris peralta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet of Albuquerque! We're thrilled to hear that Aaron was "super helpful" in finding the perfect truck for your growing family. Congratulations on your new truck! We know it will provide the space and functionality your family needs for all your adventures. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!

June 16, 2024

Staff was very helpful and did a good job serving my vehicle. Good customer service! More

by John Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that our staff was helpful, performed a good job servicing your vehicle, and provided good customer service overall. At Reliable Chevrolet, we strive to ensure a positive and efficient experience for all our customers. We appreciate you recognizing our team's efforts!

June 16, 2024

I had trouble w/one svc tech, but Don Poling graciously corrected the person and got my vehicle repaired More

by mastermechanic497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Poling
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your experience at Reliable Chevrolet NM. We sincerely apologize that you encountered difficulties with a service technician. We appreciate you bringing this to our attention, but are glad the problem fixed. At Reliable Chevrolet, we strive to provide exceptional service to all our customers!

June 16, 2024

Great people , extremely good service . Ben was outstanding help and by far the best sales man I’ve ever dealt with I will for sure be coming back when it’s time for a new truck again ! More

by devinchavez7700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your fantastic experience at Reliable Chevrolet NM! We're thrilled to hear that you encountered "great people" and "extremely good service" during your visit. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!

June 16, 2024

Fast and friendly service! I had showed up the day before to make an appointment, fearing it would take a while, but was advised that one wasn’t needed. The following day I sho More

by STEVEN.GARCIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, service department
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Jun 19, 2024 -

Reliable Chevrolet - NM responded

Thank you for taking the time to share your positive experience at Reliable Chevrolet NM! We're thrilled to hear that you received fast, friendly service during your recent visit for an oil change and tire rotation. We're glad Andrew, the service advisor, was able to efficiently handle your request and get you back on the road quickly. At Reliable Chevrolet, we value your time and appreciate your business!

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