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Reliable Chevrolet - NM

Albuquerque, NM

4.7
5,636 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,636 reviews

May 10, 2024

I was charged much more that the estimate I was given. I was also charged the diagnostic fee which I was told would be applied to the charge of repairs but was not. More

by matthew.moncayo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos.
May 10, 2024 -

Reliable Chevrolet - NM responded

We'd like to look into this situation. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 10, 2024

Great experience. Amazing people. Very easy to look around and found exactly what I needed. More

by Fernanda00.fg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 09, 2024

Overpriced. Won’t fix issues they caused. Lost my key lock to my wheels. Says it’s in my car and it isn’t. More

by Roloretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
May 09, 2024 -

Reliable Chevrolet - NM responded

Roloretto, we'd like to understand this feedback in further depth. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 09, 2024

Jessica was very friendly and helpful throughout the process of looking for and buying a vehicle. She made sure that I was able to stay in my budget and get a lower monthly payment then expected. Thank More

by EDWARDSCODY80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rosenbarker
May 09, 2024

Go see Aaron at Reliable Chevrolet! He is very helpful and makes sure you get the car that you want. More

by MARIAH671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

A great experience all overall. Jesse was amazing! Highly recommend to anyone who is looking to purchase a car! More

by Jleannmontoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Great customer service and you all do awesome work I have definitely recommended I know to go to you I'm definitely going to miss having you all when I move thank you for everything More

by DAMION.ARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Littleton, MASON BRENNAN, Tiger Gutierrez
May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

They advertise one price on their website but then sell it for higher. Typical car dealership where they hide things. Horrible communication and a very stressful experience. I would not buy from them again More

by britt.mcdonald44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MASON BRENNAN
May 09, 2024 -

Reliable Chevrolet - NM responded

Britt, our full pricing can be found utilizing our online digital buying tools which outline all fees. add-ons, and estimated taxes. We'd be happy to answer any further questions/concerns. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.

May 08, 2024

The dealership did not have a part I scheduled service for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a dif More

by HCATWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 10, 2024 -

Reliable Chevrolet - NM responded

Unfortunately, a multi-point inspection is typically performed prior to the ordering of parts to ensure that no other parts are being affected in order to have a more efficient repair. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 08, 2024

I waited along time for someone to help me. I felt ignored. Finally someone helped me. The service was good. More

by RAYOLIVASRAYOLIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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