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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
7,087 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 7,087 reviews

September 07, 2024

I went in with a preapproval for a car that they said was not available but they could show me others. I found out towards the end of the process that the dealership next door “reliable Nissan” was the one I More

by WHEATWILLROCKYOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera-Arteaga
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Transparency is something we value, and we regret that it wasn’t clearer in this situation. We want to assure you that our entire team is here to assist you. Please reach out to Michael Marsh, our General Sales Manager, at mmarsh@vtaig.com so we can discuss this further and work towards a resolution that meets your expectations.

September 06, 2024

We have not had a car serviced by a dealership for some time since we tend to drive our cars to the ground. As such, there are no manufacturer's warranties to apply to our current automobiles. Our curren More

by DR555PRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're glad to hear that your service was completed quicker and at a lower cost than expected. It's great to know our team could help keep your car in top condition and under warranty. If you ever need anything or have more questions, don't hesitate to reach out. We appreciate your trust in us and look forward to seeing you again!

September 06, 2024

Thank you reliable Chevy, I had a great experience! I didn’t think I would get approved . More

by aseymour0887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Rosenbarker
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're so glad to hear that our team was able to help you get approved and provide a great experience. If you need anything in the future, feel free to reach out! Enjoy your new ride!

September 06, 2024

I have purchased from this dealer before and decided to return. Friendly and experienced staff make the buying process easy. More

by RONALD CHEROMIAH
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your continued trust in us! We're delighted to hear that our friendly and experienced staff made your buying process smooth and enjoyable. If you need anything else or have any questions in the future, feel free to reach out. We look forward to serving you again!

September 06, 2024

The staff was very friendly and helpful, I would recommend any person I know here More

by Zach Maynes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your positive feedback! We're thrilled to hear that you found our staff friendly and helpful. Your recommendation means a lot to us. If you or anyone you know needs assistance in the future, we're here to help. Thanks again for your support!

September 06, 2024

Ben was great, he made everything easy, quick and fun. Ben was a pleasure to work with. More

by Bryanollis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're delighted to hear that Ben made your experience easy, quick, and enjoyable. It's great to know he was a pleasure to work with. If you need anything else or have any questions, feel free to reach out. We look forward to assisting you again in the future!

September 06, 2024

Great customer service. Angel treated my wife and I awesome. He kept contact with us about our vehicle. More

by parrakenny21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel from the Service Department.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for the great feedback! We're thrilled to hear that Angel provided excellent service and kept you informed throughout the process. Your satisfaction is important to us, and we're glad Angel made your experience a positive one. If you need anything else or have further questions, feel free to reach out!

September 06, 2024

Took foooorever to complete a simple oil change and recall as well as left bolts out in my cup holders. I dropped off at 945 and literally didn't finish with it until 1:00. I had to keep asking as no o More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Pando-Gallegos
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Felicia, we understand that waiting for your service and experiencing communication issues can be frustrating. We appreciate you bringing this to our attention and want to ensure we address these concerns promptly. Please contact Cory Reeves, our Service Director, at 505-338-5932 or via email at creeves@vtaig.com at your earliest convenience. Cory will be able to assist you with any unresolved issues and ensure your experience meets our standards of service. Additionally, you may also reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 for further assistance.

September 06, 2024

Very professional, easy to work with,! very patient, overall, very positive and would definitely recommend both Oliver and the dealership More

by LIZZPIERCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We’re delighted to hear that Oliver and our team made your experience professional, easy, and positive. Your recommendation means a lot to us. If you need anything else or have further questions, please feel free to reach out. We look forward to serving you again!

September 04, 2024

I was treated good and they got the job done when they said they would More

by JPGUTIERREZ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord -10
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