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Reliable Chevrolet - NM
Albuquerque, NM
6,853 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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July 31, 2023
I responded to a recall for my 2007 Chevy Silverado. The recall was for the passenger airbag. I had an appointment on July 14, 23 at 9:00am to get this changed. I dropped off my truck and was told that The recall was for the passenger airbag. I had an appointment on July 14, 23 at 9:00am to get this changed. I dropped off my truck and was told that it would be ready in 3 hours. 8 hours later I still hadn’t heard nothing from them so I went over to their service department and I was told that they haven’t started the job yet. The service advisor that I spoke with asked if I could bring it back the next day or leave it there. I asked to speak with a manager then the service advisor told me that “if they could get it done within the hour would that be OK”. I said yes, that would be good, but they also close in an hour. They closed at 6:00pm and had my truck ready at 6:30. I took my truck didn’t look at the dash because my dash has a dash cover.. After I got home, I looked under the dash cover and noticed that a piece of my dash was busted right above the airbag. My dash was not like that, I’ve always kept a dash cover on it and have taken very good care of my truck. I have called and left several messages for the manager. Manager will not return my phone calls. I reported them to the BBB and their response was, “ Our Service Director, Mike Gould will be reaching out to handle this situation”. It’s been a week and still nothing!! It’s outrageous that this company could treat people this way!! I will never purchase a Chevy again in my life!!! More
by Molinammm
Employees Worked With
Mike Gould
July 31, 2023
Eddie was very friendly, has excellent customer service, was not pushy, he definitely went above and beyond with helping through the whole car buying process. He definitely made buying a new vehicle simple was not pushy, he definitely went above and beyond with helping through the whole car buying process. He definitely made buying a new vehicle simple and was a very friendly and great, stress free, experience I couldn't have asked for a better sales person. More
by Crystle
Employees Worked With
Eddie Colmenero
July 31, 2023
This dealership took good care of me ! !! I had been denied at multiple dealerships before coming here and they took all the weight off my chest and made me feel like I belonged , made me w !! I had been denied at multiple dealerships before coming here and they took all the weight off my chest and made me feel like I belonged , made me want to buy a car and made me fall Inlove with the car they sold me . THANK YOU GUYS More
by Michaelasosa13
Employees Worked With
Tyshawn Burdex
July 31, 2023
Came for a Work Truck found what we wanted. Meet Oliver Jones an he was very helpful! Meet Oliver Jones an he was very helpful! More
by jose69
Employees Worked With
July 30, 2023
Jesse Olguin was fantastic, going out of his way to make my selection and purchasing experience very enjoyable. He is very knowledgeable on the Sierra 1500 models that I was looking at and able to demonstr my selection and purchasing experience very enjoyable. He is very knowledgeable on the Sierra 1500 models that I was looking at and able to demonstrate and answer questions on the different functions and switches throughout the vehicle. Keep up the good work and Jesse is the reason that I did purchase the truck from Reliable. More
by Tgbowling
Employees Worked With
