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Reliable Chevrolet - NM
Albuquerque, NM
5,613 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,613 reviews
December 29, 2018
4th vehicle purchased My husband and I purchased a 2016 Ford F-150 from Rick Wickens at Reliable Chevrolet in Albuquerque. This is the 4th vehicle he's helped us with. We w My husband and I purchased a 2016 Ford F-150 from Rick Wickens at Reliable Chevrolet in Albuquerque. This is the 4th vehicle he's helped us with. We will go to him only! More
by Jennifer
Employees Worked With
Ernesto Velasquez, Rick Wickens
December 16, 2018
Excellent customer service Rick Wickens at Reliable Chevrolet in Albuquerque,NM sold me and my wife are 2019 Chevy Silverado 2500 work truck. It's the third truck he's helped us Rick Wickens at Reliable Chevrolet in Albuquerque,NM sold me and my wife are 2019 Chevy Silverado 2500 work truck. It's the third truck he's helped us purchase. He's the only salesperson we'll go to. More
by Jennifer
Employees Worked With
Rick Wickens
December 10, 2018
Appreciate the service I would add my appreciation to Richard Difino for his friendly helpfulness when I had my older Aveo in for servicing. He kept me informed of any dela I would add my appreciation to Richard Difino for his friendly helpfulness when I had my older Aveo in for servicing. He kept me informed of any delays or problems and immediately called and had me return for an additional fix to another problem I discovered. More
by Kasey
Employees Worked With
Richard Difino
November 17, 2018
Daniel y Flor Raul Olivas en Reliable Chevrolet nos vendio una Silverado 2017 buena camioneta encontramos lo que andavamos buscando y muy buen servicio al cliente Raul Olivas en Reliable Chevrolet nos vendio una Silverado 2017 buena camioneta encontramos lo que andavamos buscando y muy buen servicio al cliente y una persona muy amable lo recomiendo para si alguien anda buscando una camioneta o carro en el futuro More
by Flor
Employees Worked With
Raul Olivas
November 14, 2018
Dropped the ball too many times Back in May I took 2017 Camaro in to have some warranty items fixed/replaced. I pulled into the service bay and was asked what the issue was. I explai Back in May I took 2017 Camaro in to have some warranty items fixed/replaced. I pulled into the service bay and was asked what the issue was. I explained my two warranty items to the individual. Immediately I was told to go to the dealerships body shop. This was not an issue with the body. It was a minor seat issue and chrome on the door handle peeling. I dealt with the body shop department manager at the time who seemed rushed and not really wanting to help me. However he did take pictures with his personal cellphone, took all my information and gave me a story about it taking a month to get approval back from Gm on the warranty items. 2 months go by and no contact. I go back to the dealerships and a new manager had taken over. He had no records of me or my warranty on file. Luckily the secretary recognizes me from my previous visit. He apologized and said he would get me taken care of. Again this manager took pictures of my warranty items, took all my information and said he would be in contact with me when he heard back from GM. 2 more months go by not a word. Now I’m upset, this is twice I have been blown off by these so called professionals. Now I have a check engine light on that needs to be evaluated. This time I take it back to the service side. I’m helped by a man named Tony. I explained my last two dealing with the dealerships and how displeased I was with the services provided so far. I explained my previous issues and my new issue. He tried to look me up in the system and he could not find me, meaning neither one of the managers I dealt with added me to the system for my warranty. He explained to me he would take care of me but I had little faith. He kept in contact with me updating me on status and back order parts. Ultimately he was a man of his word and got me taken care of however it took me going through 2 managers and 3 visits before I dealt with a competent person. To me that is unacceptable. Thank you to Tony for his service and dedication to managing a bad customer experience and making the most of it. More
by LEO39
Employees Worked With
Tony
November 10, 2018
2018 Equinox Compre una 2018 Equinox en rellable chevy la persona que me ayudó fue Raúl Olivas muchas gracias por su ayuda y amabilidad un excelente trabajo Compre una 2018 Equinox en rellable chevy la persona que me ayudó fue Raúl Olivas muchas gracias por su ayuda y amabilidad un excelente trabajo More
by Equinox2018
Employees Worked With
Raul Olivas
November 07, 2018
Raul Olivia’s I went to Reliable Chevy in Albuquerque Raul Olivia’s is an awesome salesperson he has sold us 2 vehicles 2017 Traverse and 2018 Silverado that we wer I went to Reliable Chevy in Albuquerque Raul Olivia’s is an awesome salesperson he has sold us 2 vehicles 2017 Traverse and 2018 Silverado that we were really pleased with he works really hard for what we could afford & plan on coming back to work with Raul I Recommend him to anyone want to buy a new Chevy!!! More
by Johngar42
Employees Worked With
Raul Olivas
October 30, 2018
Trucken 2 I purchased my second vehicle (a 2016 Colorado) from Rick Wickens at Reliable Chevrolet, always a pleasure low pressure and great attitude. I would re I purchased my second vehicle (a 2016 Colorado) from Rick Wickens at Reliable Chevrolet, always a pleasure low pressure and great attitude. I would refer anyone to him for a car. More
by BCarter
Employees Worked With
Rick Wickens
October 21, 2018
Rick Wickens - Excellent Service Went to Reliable Chevrolet for a truck and Rick Wickins did an amazing job to find us a great vehicle and a great deal. We'll be back to see Rick next Went to Reliable Chevrolet for a truck and Rick Wickins did an amazing job to find us a great vehicle and a great deal. We'll be back to see Rick next time we are in the market for a new or used vehicle. More
by Truckshopper1
Employees Worked With
Rick Wickens
October 15, 2018
Outstanding Crew. Rick Wickens has my highest respect and would refer him to anyone in the market for a Chevy! Got me what I wanted and fought for me. Also the sales ma Rick Wickens has my highest respect and would refer him to anyone in the market for a Chevy! Got me what I wanted and fought for me. Also the sales manager Chris was outstanding helping me out with this process! More
by orlandosanabria@icloud.com
Employees Worked With
Chris Allgeyer, Rick Wickens
