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Reliable Chevrolet - NM
Albuquerque, NM
5,651 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,651 reviews
June 07, 2017
Great service. I've always used reliable with my Spark. I've never had a problem getting my car in to be serviced, and they're never pushy about what they recommend I've always used reliable with my Spark. I've never had a problem getting my car in to be serviced, and they're never pushy about what they recommend I do to my vehicle, which is much appreciated. More
by Amy Brazell
Employees Worked With
Jonathan Fass
June 06, 2017
Don't buy here! I went there to look at a particular used truck. I even called ahead to verify it was still available and was told yes. Got there and the person I t I went there to look at a particular used truck. I even called ahead to verify it was still available and was told yes. Got there and the person I talked to on the phone was not there. Strike 1. Ok, I ask the next guy to see the truck. They can't find it. Strike 2. They brought me inside to check on things and proceeded to try to sell me something else. I explained several times I wanted to see that truck and nothing else, but the guy kept trying to ask stupid questions like what else would I be interested in. Strike 3. I finally got up to look outside and there it sat out back. Strike 4. After looking over the truck, which was advertised as low miles, but much rougher than I thought, I offered what I thought was reasonable and told them to call if they would sell at that price. Never heard from them again. I will never go there again. Trying listening to what your customers are saying instead of trying to "sell them". Works a lot better. More
by none
Employees Worked With
don't remember
May 20, 2017
Great Customer Service! I have been very pleased with Reliable sales and the follow-up from the Service Department since purchasing my 2016 Suburban. Each time I have taken I have been very pleased with Reliable sales and the follow-up from the Service Department since purchasing my 2016 Suburban. Each time I have taken my vehicle in for scheduled maintenance, I have been greeted very professionally as soon as I pulled up to the Service Department. Although I had made an appointment the previous day, the Service Department could not find my appointment that morning. But that was not an issue as my service advisor went right to work to get my maintenance visit done as quickly as possible. I explained that I wanted to get the maintenance done that morning since I was headed out of town on a road trip and wanted to ensure the vehicle was in tip top shape. He was extremely friendly and the Service Department got right to it and I was out in just over an hour. Thank you for your service Reliable Chevrolet! More
by CervSalsa
Employees Worked With
Jonathan Fass
May 18, 2017
Poor Service I dropped my brand new car to have collision repair. They took 9 days to complete a 5 hour job. They kept on telling me day after day that it would I dropped my brand new car to have collision repair. They took 9 days to complete a 5 hour job. They kept on telling me day after day that it would be ready and would always come up with an excuse as to why it wasn't ready yet. On top of that the body shop left multiple scratches all over my brand new car and tried to cover them up with a black permanent marker because my was black so I guess they didn't think I would notice it. Also they got a lot of sand/dirt stuck in the clear coat on the paint job they did. Don't take your car here if you want it to be done right, you think that they would be a little careful with a brand new car but they don't care and do horrible quality of work. More
by Laura Shafer
Employees Worked With
Collision
April 25, 2017
Continued Superior Performance The Reliable Chevrolet dealership is the finest dealership I have ever experienced! The service department is the reason for this statement. My servic The Reliable Chevrolet dealership is the finest dealership I have ever experienced! The service department is the reason for this statement. My service writer, Richard Difino is unparalleled! The absolute best there is! Totally honest and a true professional, he can be relied upon to make it happen and happen correctly, no matter the problem or issue! More
by Bob Burbridge
Employees Worked With
Richard Difino, David Baker
April 22, 2017
Great friendly service I went to see a car that was later already sold but got to see that they were willing to bring the same car model from another dealership which was a I went to see a car that was later already sold but got to see that they were willing to bring the same car model from another dealership which was a better looking one anyway More
by 16impalaltz
Employees Worked With
Patricia charles, Ernesto Velasquez
April 05, 2017
Best service I am so impressed with the service department. I called and was able to have my truck serviced the same day. The service was an absolute experience wi I am so impressed with the service department. I called and was able to have my truck serviced the same day. The service was an absolute experience with sick profession. Thank you so much, LeRoy Lameman More
by Old Navajo
Employees Worked With
Service advisor name Paul
March 31, 2017
Deceptive Scheduling for Service Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for Scheduled an oil change on my vehicle on line. When I showed up 15 minutes early to my appointment, I was told it would take and hour and a half for the oil change. I told the representative I thought that was an excessive amount of time to wait for a scheduled oil change. I was told the time I scheduled was only to speak to him and I had other vehicles waiting ahead of me. I told him this was now the second time I have had troubles with reliable chevrolet service. Last time, my car sat for over an hour because they neglected to let me know it was done. I have left numerous messages trying to speak with the service manager with no call back. More
by Driver 2014
Employees Worked With
Lilliana Loya, Richard Difino
March 27, 2017
Super great My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my ser My experience was very good very accommodating and listened to what I needed and did just that Aaron was awesome and kept me informed regarding my service needs. More
by s15089999
Employees Worked With
Aaron
March 24, 2017
20 yr old was taken advantage of My son was given less than fair market value on his trade in, bought a used truck from them at fair market value++ and then talked in to buying a 3000 My son was given less than fair market value on his trade in, bought a used truck from them at fair market value++ and then talked in to buying a 3000 dollar warranty on top of that. My son had an excellent credits score but was given an interest rate of 7%! Not a happy mom. Employees dodged phone calls, never returned phone calls and then pretty much said they would not make it right. After receiving the below message from them, I tried to get in contact with Glen and got the run around again. This issue has never been resolved. More
by Hart
Employees Worked With
Ron, clarence, marcell, and a few more who helped dodge bullets
