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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,486 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,486 reviews

February 06, 2025

First time visit to reliable Chevrolet's Service Department for an oil and filter change. Easy to schedule appointment. Online, organized work flow, and excellent customer service by Cord Trail, Ser More

by Liza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail, Service Advisor
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Feb 07, 2025 -

Reliable Chevrolet - NM responded

Thank you, Liza! We're thrilled to hear about your positive experience with our Service Department and team. We appreciate your feedback on the car wash and are working hard to have it up and running soon. We look forward to seeing you again!

February 06, 2025

Horrible customer service, every time i call the finance department they never answer the phone i leave messages and never get a call back they get mad when i visit the dealership and call them out on not a More

by JAVIERREYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember name
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Feb 07, 2025 -

Reliable Chevrolet - NM responded

We understand how important timely communication is, and we sincerely apologize for the missed calls and delayed responses. This is certainly not the level of service we strive to provide. We also regret the inconvenience caused by the extended wait time during your service visit and the lack of attention you received while at the dealership. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 so we can address your concerns directly.

February 05, 2025

David did an excellent job. Within 5 minutes put me on the right truck. Knew exactly where his inventory was. He is the definition of a professional. More

by Vidal.martinez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID RIOS, Steven Elwell
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Vidal, thank you for your fantastic feedback! We're thrilled to hear that David provided such prompt and professional service. Our team strives for excellence, and it’s great to know we hit the mark with you. We appreciate your support and look forward to serving you again!

February 05, 2025

I had a positive experience purchasing my trailblazer with my Chevy dealership. Jesse was wonderful throughout the entrie process. More

by Alucero496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're thrilled to hear that Jesse provided you with excellent service during your purchase. Enjoy your new Trailblazer, and we look forward to seeing you again soon!

February 05, 2025

Thank you Excellent customer service Very helpful and great thank you very much Have a Great day More

by serranoprescilla
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Serrano, thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. Your kind words motivate us to keep delivering excellent support. Wishing you a fantastic day as well!

February 04, 2025

Johnathan was very nice and helpful. He listened to what I wanted and did his best to get what I wanted. A very hardworking man. More

by lilaplatero25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that Johnathan provided you with exceptional service. We pride ourselves on listening to our customers and ensuring their needs are met. Your kind words will definitely be shared with him!

February 04, 2025

David was very attentive and friendly. He listened to my questions and took care of them. More

by jos.lesscher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID RIOS
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Thank you, Jos! We're thrilled to hear that David provided such attentive service. Our team is dedicated to making sure all your questions are answered. We appreciate your feedback and look forward to serving you again!

February 04, 2025

Experience was very great and easy the staff was very easy to talk to and work with More

by 3210wilbur22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID RIOS
Report | Print
Feb 06, 2025 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had a great experience and found our staff approachable. Your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again soon!

February 04, 2025

Great service and very knowledgeable and friendly and we're able to get my car done quickly. Great crew give them all pay raises. More

by ELBO331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail - Service Dept
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Feb 05, 2025 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had a positive experience with our team. Your kind words mean a lot to us, and we’ll be sure to share your feedback with the crew. We appreciate your support!

February 04, 2025

Working with Ben and Reliable was a great experience! They were super transparent and communicative the whole process and always answered my questions. Even set up a delivery for my vehicle to be dropped More

by Isaac.Tully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We're thrilled to hear that David provided you with respectful and attentive service. Your satisfaction is our priority, and we appreciate your kind words about his work. Looking forward to serving you again soon!

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